Sr Analyst - Information Management GSC

Job description

Job description

Why join us?

This role was created within the Data and Reporting Services (DRS) COE within Data & Architecture Office (DAO).

DAO promotes a data-driven culture across HSBC through our strategy of:

Protect: To protect our data we need robust policies for data management and enhanced governance e.g., data that is consumed from a trusted source, meets quality standards, and complies with regulatory obligations.

Connect: Move to a data-led culture through enhanced training including on the job opportunities. Our talent is the glue between protecting our data and unlocking value for our customers.

Unlock. Value is unlocked when we deliver on the opportunities our well-managed data presents e.g., improving customer / colleague experience, increasing revenue, commercializing our data, optimizing capital, enhancing risk management, or reducing costs.   

DRS Vision: Streamlining Reporting and MI globally, ensuring provision of high-quality data into metrics that matter.

Services offered by DRS CoE:

Business Intelligence: Interactive & Self-serviced BI visualizations services, leveraging group standard tooling. The portfolio includes BI dashboard development, Business analytics solutions and SharePoint based development.

MI & Reporting: Production, distribution and maintenance of accurate, comprehensive and timely MI, with high level of information clarity and usefulness. The service includes bespoke analysis, quick turnaround ad-hoc support and investigative analytics.

End to End Risk Management Meeting Support: Agenda setting, information management, pack preparation (including Enterprise risk reporting, Key MI (KMI)), Ignite template adherence, distribution and secretariat services. Data Management & Governance: Implement DUSE controls, improving BCBS 239 compliance score, remediating DQ issues across risk types

Strategic Data Delivery: Enabling compliant and controlled access to data from strategic sources (through RADAR) and supporting all BI, MI development.

Opportunity:

·  Role will be responsible to develop and maintain the process models for Risk and Compliance function.
·  The process modelling tool is undergoing a change from Casewise to Aris and the role will be responsible for migrating the process models from Casewise to Aris, working with the project team and follow the timelines for various steps as in Migration, UAT, updates, etc.
·  At high level role is split 60:40 between monthly activities/ analysis and rest adhoc business requirements which includes working on adhoc analysis or projects within the same space.
·  Role dimensions include supporting Process Modeling by scoping and using process modeling tools such as ARIS or other BPM tools.

What you’ll do:

Impact on the Business 

·  Support onshore team to identify and document current business processes across various departments and functions across Risk and Compliance function.
·  Collaborate with stakeholders to understand their needs, gather requirements, and design the process accordingly.
·  Develop and maintain process documentation, including process maps, standard operating procedures, and work instructions.
·  Conduct process assessments and analyze data to identify areas of improvement and opportunities and ensure that the processes remain current.
·  Continuously monitor industry trends and best practices in process optimization to identify and implement innovative solutions.
·  Manage and Oversee ARIS go live remediation and annual refresh of process maps.
·  Familiarity with the HSBC Operational Risk Management Framework and good knowledge of Helios, the bank's operational risk management solution.
·  In-depth working knowledge and reporting exposure on Ops Risk Modules, RCA, Issues and Actions, Internal Control Monitoring Plans, Data quality, Risk map, Audit reporting etc.
·  Plan business contingency and achieve cross-training.
·  Develop excellent working relationships with stakeholders, acting as a trusted partner.
·  Risk and control deficiencies are well articulated and highlighted to owners and decision makers, including relevant governance forums.
·  Evolving risk management expectations are understood, communicated to stakeholders, and implemented in a timely manner.
·  Update system of record maintaining robust currency of information for Process Owners and internal services

Requirements

What you will need to succeed in the role:

·  A Masters’/ Bachelor’s degree in (Masters’ preferred) in IT/ Finance or Business Administration
·  2 – 3 years of proven and progressive experience at a financial institution or comparable environment.
·  3 – 5 years of proven and progressive work in a business process management team, project-oriented environment, including management consulting, project management and/or business process mapping experience
·  Experience in creating process maps using CaseWise/ ARIS or any other BPM tools.
·  Proficiency in MS office suite with expertise in Excel/ PowerPoint and Word
·  Ability to work and communicate with senior management to understand the pressures, challenges and demands on a given function and create solutions to address those items.
·  Good knowledge bank’s operational risk management
·  Exceptionally strong organizational, problem-solving and communication skills
·  Strong communication skills, in particular the ability to produce high quality reports which are articulate and effectively deliver the right message to the recipients.

What additional skills will be good to have?

·  Experience in Non-Financial Risk Management within a banking/ financial institution is an advantage.
·  Ability to build business relationships and relate to a wide range of people and collaborate.
·  Ability to conduct research, analyze and provide clear material advice.
·  Excellent verbal and written communication skills
·  Ability to organize and manage time and workload independently.
·  Ability to operate in changing environment.
·  Good presentation skills for meetings
·  Excellent influencing and negotiating skills.

You’ll achieve more at HSBC 

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”

 

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

***Issued By HSBC Electronic Data Processing (India) Private LTD***