Bus Admin and Operational Mgmt/GBM

Job description

Role Purpose:

The Senior Business Manager role has ownership of Financial oversight and reporting and oversight of Resource Planning and Management for CM&D. The role also encompasses ownership of Function and Investment Governance Management for areas such as Financials, Business Continuity Planning & Resources. The role is responsible for budgets, management information and reporting that allows the efficient running of CM&D as part of the wider HSS business.

The role holder will ensure the HSBC values are present in everything we do, both individually and as an

Organisation. This will be achieved by consistently displaying the behaviours of:

· Dependable and do the right thing

· Open to different ideas and cultures

· Connected to customers, communities, regulators and each other

Responsibilities:

· Ownership and Management of Total AOP for Change Management & Delivery

· Ownership of rolling AOP plan for future years and of AOP split by MTB / CTB and associated project splits

· Ownership of cross functional recharges and VAT

· Support and Guidance on AOP updates, controls, risks and issues

· Provision of regular management MI including Actuals, Forecast and Executive commentary

· Relationship management with LT members and support of financials targets

· Owns relationship with Finance and associated inputs to rolling Forecast process

· Owns the relationship with Global PMO to ensure project reporting and alignment to AOP

· Ownership of Business Continuity Plan for Change Management & Delivery (UK-Edinburgh only)

· Owns relationship with Risk & Compliance to ensure aligned to requirements and standards

· Ownership of centralised resource Database, including employment data, contract end dates, assignments etc.

· Provision of informative resource MI to support resource Demand Management (PMO)

· Ongoing relationship management for provision of resources to support resource augmentation model for function

· Ownership of Invoicing Processes for all 3rd party invoicing

· Ownership of risks associated to areas of responsibility, covering Resources, Financials, Project Accounting, Forecasting, Business Continuity

· Ownership of appropriate governance requirements for areas of responsibility - predominantly Financials, BC Planning & Resources provision

· Provision for of appropriate communications data into wider CMD communications plan

· Defining of financial controls associated to spend within Total AOP

· Support PMO in implementation of financial control, aligned to overall governance frameworks

· Responsibility for accuracy and relevance of all data for areas of responsibility

· Support PMO / Project Managers in completion of Feasibility Studies

· Provide advice and guidance on cost aspects of Feasibility Studies"

· Support PMO / Project Managers in completion of Business Cases

· Provide advice and guidance on cost aspects of Business Cases

Required Qualifications, Knowledge & Experience:

A Qualifications & Experience:

1. A high quality degree level education – highly desirable

2. Possession of a relevant business analysis qualification - desirable

3. A professional accounting or finance qualification (eg ACCA) – advantageous

4. Significant experience in financial services.

5. Demonstrated experience in Business Management analysis roles

6. Experience of working in a large organisation.

B Knowledge & Capabilities:

Candidates are expected to be Point of Excellence in;

1. Financial Oversight

2. Financial Reporting

3. Resource Supply Management

4. Resource Planning & Management

Candidates are expected to be Best Practice in;

1. 3rd Party Management

2. Facilities Management

3. Risk Management & Reporting

4. Change Function Governance Management

5. Communications Management

6. Business Continuity Planning

Candidates are expected to be competent in;

1. Investment Governance, Quality Assurance, Data Analysis

2. Feasibility Study

3. Business Case Development

4. Risks & Issues Management

Candidates are expected to have some working knowledge of ;

1. Investment Governance, Quality Assurance, Data Analysis

2. Feasibility Study

3. Business Case Development

4. Risks & Issues Management

Candidates should also:

· Must be a strong communicator both verbal and written with a comprehensive understanding of content and context.

· Displays good presentation skills and can tailor communication methods for the audience, environment and setting.

· Engages stakeholders proactively.

· Is an active listener and displays good inter-personal and communication skills (differentiate by role complexity).

· Strong inter-personal, communication and leadership skills (differentiate by role complexity).

· Able to work with individuals at all levels.

· Ability to build and maintain highly effective working relationships with colleagues, clients and third parties.

· Good team building skills.

· Good Team player.

· Shows good planning & time management skills with the ability to prioritise multiple tasks effectively.

· Able to prioritise and manage conflicting demands.

· Demonstrates good organisational skills.

· Strong leadership and matrix management skills.

· Able to articulate a challenging strategic vision and motivate people to achieve this.

· Demonstrates interest and ability to support and develop people.

· Strategic mind-set, with strong conceptual, creative and analytical content.

· Strong problem solving skills and able to perform under pressure.

· Displays good negotiation and influencing skills and can use these skills appropriately.

· Ability to take decisions within the scope of responsibility (Courageous integrity / Connected and collaborated approach in gathering information to make decision).

· Self-motivated and able to work independently, and under own initiative with a sense of ownership and accountability.

· Positive, dynamic and resilient individual, open to change and able to adapt to changing circumstances

· Responds positively to challenge, showing consideration for others views and taking these into account when making decisions.

· Ability to seek compromise.

Desired profile

Qualifications :

Any Graduate