Manager - Customer Insights

Job description

Duties & Responsibilities

·  To drive the Secondary and  Primary research requirement aligned to the business priorities for EP BU
·  To identify risks and opportunities for the business and support key decisions on business strategy with customer and market insights
·  To lead the  market performance output through secondary data  like, CMARC, and IQVIA etc. and generate queries from both PMT & BU’s
·  Knowledge of EMR
·  Adherence to strong compliance and PV requirement for all researches to be undertaken
·  Generating and updating routine tools for business reviews and performance management tools

Knowledge, Skills & Competencies / Language

· 
An in-depth understanding of the pharmaceutical market and therapy areas …

· 
Strong  analytical skills for data analysis to develop  recommendations

· 
Transversal collaboration: Forge effective relationships with various stakeholders (both internal and external), which are part of the Market Research initiatives

· 
Ensure effective delivery of work through self and others in accordance with the project timelines and quality parameters

· 
Innovation led thinking – implement innovative ways of research within CI perimeter

· 
 MS excel, MS ppt , knowledge of  IQVIA and C marc tools are an added advantage

Qualifications

· 
Education level – Post graduate and MBA with Pharmacy or Life Sciences background

· 
Minimum Experience – 6-8 years of experience in marketing / market research. Out of which the last 2 years’ experience should be in CI  role from a peer pharma company or agency (IQVIA etc) or from consulting

· 
Pharmaceutical industry experience is a plus

At Sanofi diversity and inclusion is foundational to how we operate and embedded in our Core Values. We recognize to truly tap into the richness diversity brings we must lead with inclusion and have a workplace where those differences can thrive and be leveraged to empower the lives of our colleagues, patients and customers. We respect and celebrate the diversity of our people, their backgrounds and experiences and provide equal opportunity for all.