Valet Supervisor

Job description

Fairfield Inn & Suites by Marriott allows guests to travel with confidence by giving them just what they need at an exceptional value. As a member of our team you'll deliver outstanding service so travel is easy, comfortable and productive for our guests. Find Your World™ at Fairfield Inn & Suites by Marriott.

Bintulu is a coastal town on the island of Borneo in the central region of Sarawak, Malaysia. It is located 610 KMS north east of Kuching, the capital of the state of Sarawak. The airport is located 20 KMS south of the hotel, at a driving distance of approximately 20 minutes.

Fairfield By Marriott Bintulu Paragon is located within the iconic Naim Bintulu Paragon. The 9-storey hotel features a total of 236 tastefully designed accommodation rooms, complemented by a host of facilities for its guests such as 2 F&B outlets and 4 meeting spaces with a total event space of 405 SM. The Fairfield by Marriott Bintulu Paragon will not only be the first international hotel in Bintulu, it will also be the first Fairfield by Marriott hotel in Malaysia.

Only International property in Bintulu. 2 condominium near the hotel, 1 mall, Soho units. All-day dining, 1 Lounge, Banqueting, 3 Meeting Space (40 pax per room) + 1 ball room (285 pax). Long-staying guests, Retail markets.

Desired profile

Qualifications :

Responsible for greeting the guest upon their arrival, assisting with the unloading of their items in a safe manner.

Delivers Laundry and Clothing to guestrooms. Position requires excellent guest service skills and availability to work a flexible schedule. Respond promptly to requests from guests, Front Desk, or At Your Service requests. Monitor the

cleanliness and appearance of laundry/dry cleaning. Complete all valet tickets properly to provide proper handling. Coordinate all repairs to appropriate persons and pick-up for delivery when completed.

Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Reach, bend, twist, pull, and stoop; grasp, turn, and manipulate objects; move, lift, or carry objects weighing less than or equal to 10 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested by Supervisors

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