Senior Director, Digital + Tech Transformation Deployment, US + Canada

Job description

Job Number 24044909
Job Category Sales & Marketing
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Management

JOB SUMMARY

 

The Senior Director, Deployment for US + Canada is responsible for driving the above property and property deployment planning and execution for the Digital + Tech Transformation (DTT) program and will be part of the Business Transformation Office (BTO) team. This role will report directly to the Vice President, Business Transformation Office, US + CAN and have dotted line accountability to the Vice President, Global Deployment, Business Transformation Office.   TheDigital and Tech Transformation is a five-year effort to transform Marriott’s technology and business process ecosystem, evolving it to deliver on our vision to become the world’s favorite travel company. The BTO has been established to enable and accelerate DTT through unique approaches to strategic planning, program management, change management, experience and business process design, continent coordination and deployment. This role, as part of the BTO, will contribute to building upon our existing expertise and creating the structures and capabilities we need to coordinate the moving parts that make up DTT.  This role will further play a key role within the Deployment work track and will partner closely with the leads in global deployment, change and communications, and global technology along with the 3 rd party service provider engaged throughout the project.

 

 

Responsibilities will include:

·  Leading the deployment efforts in the US and Canada for the Digital and Tech transformation in close partnership with the global deployment team and our 3 rd party service provider
·  Planning for US and Canada deployment including hotel sequencing, edge case planning, resourcing planning, and contingency and continuity scenario development
·  Stand up a robust support structure for US + Canada hotels including the oversight of 6 Implementation Director roles
·  Liaise with the US + Canada stakeholders to advance decision making, socialize planning decisions and ensure the right parties are up to date on all critical deployment areas
·  Support the MGP Change + Deployment work track leads during the 2024 year while planning and strategy mapping crosses deployment, change and comms related to the US + Canada communities