Junior Social Media, Content and Advocacy Manager

Descripción de la oferta

We look for candidates with 1 to 3 years of experience in similar positions.

Plan, develop, design and manage social interactions across Brands digital channels to increase brand exposure and strengthen brand image.

Define and Enhance the Brand Social presence
In accordance with the Brand's image, select the best platforms for social media presence, i.e. Facebook, Linkedin, Twitter, Instagram, etc…
Create and implement Social Media Optimization (SMO) & Social Media Marketing campaigns across social media platforms
In collaboration with Marketing, assist with the creation and presentation of Social Media strategy and integrated marketing campaigns based on customer social media analytical data
Keep up to date on social media trends and best practices educating internal and external stakeholders

Interact with consumers
Interact with consumers in social media channels using social media management software and related tools, including forums
Spokesperson of the brand on forums and social media: news, advice, sales assistance, etc…
Participate in the development of real-time marketing content based on monitoring social media, flagging opportunities, and formulating plans with internal and external stakeholders

Plan and manage the brand online social activity
Monitor, maintain and strengthen consistent online brand identity
Work cross-functionally to develop appropriate content, if required
Manage the Social and Community component of digital marketing campaigns

Provide internal stakeholders with detailed feedbacks
Produce social media listening and engagement reports for internal and external teams to fuel insight development
Summarize insights and conversations to create actionable, operational reports that lead to optimization and efficiency in performance
Analyze and report on social community trending (pre and post) promotional launches to key internal stakeholders to ensure optimal customer satisfaction