BOTTEGA VENETA - Supervisor

Job description

Summary
About us

Bottega Veneta has set a new standard for luxury since its birth in Vicenza in 1966. Inspired by Italian culture with a global outlook, the house is defined by a distinctly refined attitude. Bottega Veneta uses noble materials to create considered pieces that become part of their owner’s lives. The house embraces a core philosophy of style, innovation and luxury, applied to a full offer for women, men and home.

We are currently seeking a Supervisor who will report to the Store Manager as part of our dynamic team in Paris Avenue Montaigne Flagship Store.

Job Description

Your opportunity

Meet performance expectations and provide excellent customer service to ensure customer satisfaction in alignment with company standards. A Supervisor has sales targets, is responsible of at least one person, could be in charge of a department

How you will contribute

·  Finalize sales targets achievements in line with company strategy
·  Use effective selling techniques to maximize the business potential of the stores
·  Contribute to build team working sharing information and best practices
·  Collect and update customer information to ensure an efficient use of CRM and Client Book
·  Uphold respect of the company standards and procedures
·  Keep stock info updated and follow store-to- store transfer request procedures
·  Cultivate customer relationships
·  Deliver excellence in customer service in alignment with the company standards
·  Identifies and evaluates deeply people’ strengths and areas of improvements based on observation and measurable results. Gives effective feedback to obtain skills and performance improvement.
·  Is in charge of delivering the monthly touch base with the supervision of the ASM or SM
·  Guarantees the all procedures are properly followed when SM or ASM are not there

Who you are

·  Two years’ minimum experience within a luxury brand in the area of expertise
·  In-depth department knowledge: collections knowledge in terms of technical and stylistic aspects, ability to effectively present the collections inspiring customers
·  Ability to work closely with Store Management and Brand Ambassador to ensure department sales targets are achieved
·  Excellent communication and interpersonal skills
·  Ability to provide excellent customer service and to build relationships with clients
·  Team player
·  Exhibits positivity, is able to influence others, listens and provides effective support to colleagues, has the ability to adapt to different and multicultural personalities.

Why work with us?

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Kering is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer we welcome and consider applications from all qualified candidates, regardless of their background. 

Job Type
Regular

Start Date
2020-02-17

Schedule
Full time

Organization
BOTTEGA VENETA FRANCE