BOTTEGA VENETA Sales Associate
Kuala Lumpur, MALAYSIA
Job description
Summary
COMPANY OVERVIEW
Bottega Veneta has set a new standard for luxury since its birth in Vicenza in 1966. Inspired by Italian culture with a global outlook, the house is defined by a distinctly refined attitude. Bottega Veneta uses noble materials to create considered pieces that become part of their owner’s lives. The house embraces a core philosophy of style, innovation and luxury, applied to a full offer for women, men and home.
Job Description
ROLE MISSION
Meet performance expectations and provide excellent customer service to ensure customer satisfaction in alignment with company standards.
MAIN DUTIES
· Achieving monthly individual sales targets by embodying the brand and utilizing the BV way to sell
· Deliver a memorable retail experience through: initial contact (body language and greeting), assessing the client's needs, make the client dream (romance the product), offering excellent after sales service/follow up
· Learn from Boutique Manager and store team how to maximize business opportunities
· Establish and nurture strong and trustful relationships with all the clients to surpass their expectations.
· Perform with energy, is proactive, does not give up and actively researches ways to improve results/solve problems.
· Collect the feedbacks from customers on the collection and provide them to the Boutique Manager
· Gather information on competitor activity, visiting competitors, read editorials, magazines etc
· Contribute to team work, adapts to different personalities, is flexible, seeks support from and provides support to colleagues
· Ensure interior and exterior of store is maintained to company standards
REQUIREMENT
· Minimum 2 years' relevant experience
· Possess initiative, meticulous and details oriented
· Demonstrate enthusiasm and exhibit passion for the brand and retail industry
· Able to work independently with minimum supervision and guidance
· Prior working experience in the luxury industry preferred but not mandatory
· Ability to communicate in English
· Team player with ability to perform in fast pace environment
Job Type
Regular
Start Date
2020-02-09
Schedule
Full time
Organization
BOTTEGA VENETA MALAYSIA SDN BHD