Cloud Operations

Job description

Responsibilities

·  Focuses on the management of day-to-day operations of the TDIM team at the CoE, including but not limited to IT related requests, finance, and other processes, planning, reporting and continuous improvement
·  Conflict management where a mismatch of expectations results in disagreements
·  Manages relationship and contact with key stakeholders and CoE resources
·  Team Management
·  Ensure suitable reporting lines are established for all team personnel
·  Ensure KPIs and related processes are adhered to
·  Maintain oversight of open roles and work to fulfil
·  Report on performance and development
·  Develop and maintain training and development programme
·  Participate in interview processes
·  Build a sense of ‘esprit de corps’ within the team
·  Reporting
·  Establish and report on various staff metrics
·  Establish and report on various team metrics
·  Establish and report on various position/role metrics
·  Scheduling
·  Ability to manage and schedule engagements across multiple personnel and stakeholders

Experience & Education 

·  Bachelor’s degree in Computing, HR or other related Management fields.
·  4+ years of experience in team management, building and development aspects.
·  3+ years of experience in dashboarding and reporting.
·  5+ years of experience in using Microsoft Outlook, Word, Excel, PowerPoint tools.

Technical Skills & Competencies

·  Demonstrable, excellent team management, building and development skills.
·  Excellent communicator at all levels, including upper management
·  Ability to liaise across multiple stakeholders, level-set or reset where needed
·  Experience in working in, and leading a multi-disciplinary team
·  Proficient in Outlook, Word, Excel and PowerPoint tools. Ability to build pivot tables, and resource models in Excel would be a definite plus.
·  Solves complex problems; takes a new perspective using existing solutions.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at Accommodation.Reques@am.jl..com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.