Brokerage Assistant

Job description

About JLL –

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communities. JLL is a Fortune 500 company with annual revenue of $16.3 billion, operations in over 80 countries and a global workforce of nearly 92,000 as of June 30, 2019. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

If you’re looking to step up your career, JLL is the perfect professional home. With us, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections and be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions—join us at JLL!

What this job involves

                 

We are currently seeking a Brokerage Assistant (BA) to support our Cleveland Brokerage team. This role provides marketing and administrative support under the direct supervision of a combined team. The Brokerage Assistant will work in a fast-paced, team-oriented environment.  This individual will report to the Brokerage Coordinator in the Cleveland office.   

Job Description:

Marketing related responsibilities

·  Assist team with preparing and updating client-specific reports.
·  Leverage templates to create proposals and presentations.
·  Contact internal and external resources for information.
·  Prepare and distribute marketing materials/packages. Knowledge of appropriate software is mandatory for this – e.g. PowerPoint, InDesign.
·  Create e-blasts via company supported software, Eloqua.
·  Update distribution and broker lists.
·  Active liaison between brokerage team and marketing department.
·  Coordinate/manage mailings - partner with marketing department and/or external vendor as needed.
·  Assist and participate as needed for industry functions or client events.
·  Assist in ensuring that all marketing materials present the JLL brand consistently and follow corporate brand standards.
·  Work with appropriate contact to maintain internal/external sites for client and property purposes.

 
Administrative responsibilities

·  Support the team in utilizing Outlook, CRM and other, data entry and maintenance for the purposes of direct marketing and client relationship development.
·  Provide support to the team in technology applications such as Excel, Pro-calc, Spider and other company supported programs.
·  Assist team with preparing and updating client-specific reports.
·  Prepare and execute expense reports on a regular and timely basis.
·  Submit check requests for the team to Corporate Accounts Payable Department.
·  Create and maintain filing system and efficient information retrieval system.
·  Enter and maintain all transactional information and documents in Dealio, i.e. – lease reviewal to pull pertinent information, update deal progress, generate invoices and commissions, execute/close deals, generate work in progress reports for brokerage team, etc.
·  Produce timely and accurate word-processed documents (reports, memos, proposals, charts, agreements, PowerPoint presentations, etc.)
·  Perform ad hoc administrative functions that support the business and revenue generation within the sales team.
·  Any and all other duties and tasks assigned.

 
Education and Experience

·  Bachelor’s Degree or commensurate experience preferred.
·  Workplace experience, minimum of 2 years in marketing and/or administrative support role – a fast-paced work environment preferred

Knowledge, skills and abilities

·  Advanced Microsoft office product knowledge required – Excel, PowerPoint, Word and Outlook.
·  Adobe Creative Cloud proficiency preferred:  efficient in InDesign, Photoshop, Acrobat DC
·  Proactive – does not wait for tasks to be asked, but always prompts to identify what else can be done.  Ability to see projects coming as team works through deal cycle.
·  Self-Starter – able to start and complete projects independently.
·  Enable brokers to focus on revenue generating tasks by efficiently handling operations of team.
·  Adaptability – Maintain effectiveness in varying environments, tasks and responsibilities, or with various types of people.
·  Ability to multi-task and work in a fast-paced environment.
·  Planning and Organizing – establish course of action to accomplish goals, develops schedules and assignments, uses resources effectively and efficiently to manage and execute multiple activities at once, and then evaluates results.
·  Client Focus – dedicated to meeting the expectations and requirements of the external and internal client, acts with client in mind, establishes and maintains effective relationships with client, and gains their trust and respect.
·  Dealing with Ambiguity – can effectively cope with change, can shift gears comfortably, can decide and act without having the total picture, can comfortably handle risk and uncertainty.
·  Interpersonal Savvy – relates well to all kinds of people, up, down and sideways, inside and outside the organization; uses diplomacy and tact.
·  Learning on the Fly - learn quickly when facing new problems, open to change, enjoy the challenge of unfamiliar tasks.
·  Time Management – use time effectively and efficiently, can attend to a broader range of activities
·  Written/Oral communications – ability to speak and write clearly and concisely, get messages across that have the desired effect.
·  Attention to detail – is thorough in accomplishing a task with concern for all the areas involved, no matter how small; will not overlook what needs to be done and can be depended on to do each task accurately and completely.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at Accommodation.Reques@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.