Banquet Supervisor - Female

Job description

Description

About us
As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand. Located on beach front and with a view of the Hajjar Mountains, InterContinental Muscat is a five-star resort in the heart of the city's residential, government and diplomatic quarter. The hotel's Palm Beach Club offers two floodlit tennis courts, a 25-metre olympic size pool, a leisure pool, a fully equipped fitness center, sauna, jacuzzi and easy access to the beach. Local sites of interest include the Grand Mosque, Opera House and Amouage Perfume Factory.
Your day to day
Assists the Banquet Service Manager:• Coordinates the day to day operations of the Banquet floor to obtain maximum profit and maximum guest satisfaction• Greets the function organizers on arrival and ensure that their requests are dealt with• Ensures the details on the event order are delivered• Follows up problems which may arise from event order and room allocations and rectify as soon as possible• Maintains master file of banquet functions• Ensures the details on the event order are delivered• Follows up problems which may arise from event order and room allocations and rectify as soon as possible• Maintains master file of banquet functions• Supervises VIP functions as required• Oversees all service and set ups• Ensures rooms, quality of food and final set up are inspected regularly• Ensures all equipment requests are fulfilled PEOPLEAssists the Banquet Service Manager:• Ensures optimum performance in specific areas assigned in the above areas• Oversees the preparation, presentation and service of banquet Food & Beverage products to ensure highest quality at all times• Establishes and maintain effective employee relations• Develops formal training plans and conducts on-the-job training sessions for banqueting department employees• Attends daily F&B briefings as and when required• Establishes and maintains a record system to include, but not limited to the following: • Files on all previous functions • Banquet reservation book • Customer contact file • Sales solicitation program • Room utilization • Menu file • Promotion file • Activities file • File on casuals
What we need from you
• Preferably a graduate of Hotel and Restaurant Management• Should have at least 3 years experience as a Banquet Service Supervisor in 4-5 star hotel• Should have excellent knowledge in all aspects of beverages including alcohol• Should be fluent in English (speaking, reading and writing). Arabic is an advantage• Good knowledge of Microsoft Office• Good knowledge of micros operating systems• Good skills in customer service
What we offer
We’ll reward all your hard work with a great salary and benefits with great room discount with IHG hotels worldwide. Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care, that you notice the little things that make a difference to guests as well as always looking for ways to improve - click here to find out more about us.