Pool & Beach Manager

Job description

You will be responsible for the efficient running of the F&B operatins in the Pool & Beach Department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Pool & Beach Manager is responsible to manage the assigned outlet as a successful independent profit centre, ensuring maximum guest satisfaction while operating within budget, helping to ensure the financial success of the outlet.

Desired profile

Qualifications :

·  Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management.
·  Minimum 1 year work experience in the same capacity with good problem solving, administrative and interpersonal skills are a must.
·  Already based in the UAE.
·  Manage daily Pool & Beach operations
·  Maintains sanitation standards and assists servers and hosts on the floor during peak meal periods
·  Determines training needed and helps others to improve their knowledge or skills
·  Understands employee positions well enough to perform duties in employees' absence
·  Reviews staffing levels to ensure that guest service, operational needs and financial objectives are met
·  Serves as a role model to demonstrate appropriate behaviors; demonstrates honesty/integrity; leads by example
·  Encourages and builds mutual trust, respect, and cooperation among team members
·  Ensures and maintains the productivity level of employees
·  Ensures compliance with all food & beverage policies, standards and procedures by training, supervising, follow-up and hands on management
·  Ensures compliance with all applicable laws and regulations
·  Ensure grooming standards are maintained among all team members
·  Guidance to create an environment and ambience at the Pool so that it is perceived to be a relaxed and enjoyable and ensuring the quality and image for the hotel is maintained
·  Displays leadership in guest hospitality, exemplifies excellent customer service and creates a positive atmosphere for guest relations
·  Empowers employees to provide excellent customer service
·  Handles guest problems and complaints
·  Ensures corrective action is taken to continuously improve service results
·  Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service levels and overall satisfaction
·  Incorporates guest satisfaction as a component of daily briefings with a focus on continuous improvement