Customer Contract Management (CCM)

Job description

Customer Contract Management (CCM) acts as an important enabler for the sale and delivery of

Allianz Technology IT services to Operating Entities (OEs) within the Allianz Group. Located in the CFO area and as an integral part of the Legal Function, CCM executes a governance role on the customer relationship with a strong focus on the underlying contractual frameworks.

 

You will 

 

·  Contribute to shape the strategy of the function with an enterprise-wide end-to-end-view of processes
·  Foster the creation of a cohesive approach for a global function set-up
·  Oversee contractual governance, execute contract life cycle management and manage contractual/contractual process-related escalations
·  Counsel the business / IT-service owners on contract-related matters
·  Manage projects for the implementation and revision of contractual processes and tools, including document management, automation and workflow management
·  Manage key internal stakeholders at all levels of seniority within Allianz Technology and Allianz Group OEs
·  Implement, update and oversee measures for the governance related embedding of customer contract management
·  Drive change management activities within the team, function and wider work environment
·  Develop and manage contracts management communication (traditional as well as Allianz’ intranet) and training initiatives in order to cultivate dialog with and between internal stakeholders

 

Your skills 

·  Higher education degree or equivalent work experience
·  Ability to work independently and solve complex problems or situations based on multiple sources of

information

·  Highly assertive with the ability to communicate and negotiate with a diverse audience, on all levels of

hierarchy

·  Team player with proven ability to cooperate with immediate team, customers and other organizational areas and departments
·  Exposure to working on a global level across diverse cultures and geographies
·  Proven project management, consulting, organizational transformation and change management skills
·  Excellent oral and written communication skills in English. German language skills would be a plus
·  Powers of comprehension, open minded, and detail-oriented
·  Strong interest in IT/digitalization
·  Solid knowledge of common organizational processes, including financials, products and services
·  Exposure to contractual work like defining / shaping statements of work etc.
·  Certification in contract and commercial management, e.g. International Association of Contract and Commercial Management, IACCM and / or project management (PMI / Prince2) helpful but not mandatory

 

Your benefits:

·  We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad
·  We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location)
·  From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
·  Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.

 

About Allianz Technology

Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 12,000 employees located in 51 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.

We oversee the full digitalization spectrum – from one of the industry’s largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age.

D&I statement

Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, ethnicity and cultural background, age, nationality, religion, disability, or philosophy of life.

Join us. Let´s care for tomorrow.

You. IT