Claims Handler ART (m/f/d)

Job description

Let’s care for tomorrow. 

Your ambitions.  Your dreams.  Your tomorrow 

 

Whether it’s aircraft, international business, offshore wind parks or Hollywood film productions, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses.   

 

We are looking for a Claims Handler for the Alternative Risk Transfer Line of Business (ART LoB)  (m/f/d), based in London. 

This is a temporary position for 1 year. 

  

Your Team

Allianz is committed to delivering on our claims promise.  At Allianz Commercial, we are committed to deliver superior claims experience to our customers: before, during and after a loss. If you are seeking an opportunity to contribute to a reputable organization, work in a collaborative environment, and play a vital role in ensuring excellent customer service, we would love to hear from you. We offer a hybrid work environment, along with opportunities for professional growth and development.    

 

The Impact You Will Have 

Reporting to the Head of Claims ART LoB, you will handle claims in the context of the run-off of our Capital Solutions business segment (predominantly 100% fronted NatCat claims) within the Alternative Risk Transfer LoB. You will ensure all claims are within authority limits and in line with Allianz Claims standards, procedures and guidelines, and Liaise with other functions to ensure timely and accurate Claims administration. 

 

Some of your specific responsibilities could include: 

·  Input and maintain accurate claims records for designated accounts, within appropriate Allianz and ART LoB Claims specific administration systems. 
·  Investigate Capital Solutions claims, including coverage determination and evaluation of loss exposures in close colaboration with brokers and business partners. 
·  Determine and ensure appropriate reserving levels in close colaboration with Senior Claims team members and Investors Relationship Managment (IRM) and the Actuarial Function. 
·  Support negotiation to ensure efficient settlements. 
·  Contribute to periodic internal and external reporting (e.g. monthly or quarterly status reports). 
·  Ensure all claims handled within authority limits, and in line with Allianz Claims standards procedures and guidelines. Refer cases outside of authority level. 
·  Communicate with brokers and/or and business partners and other relevant stakeholders (e.g. third party adjusters)

 

What You’ll Bring to the Role 

·  First experience in dealing with claims. Knowledge of insurance policies, claims processes, and industry terminology is desirable. 
·  Strong organizational skills with the ability to multitask and prioritize workload effectively.   
·  Excellent attention to detail and accuracy in data entry and record-keeping.   
·  Proficient computer skills, including Microsoft Office Suite (Word, Excel, Outlook, Teams) and ideally (but this is not a must) experience with claims management systems (e.g., Global Genius, Claws).   
·  Strong verbal and written communication skills, with the ability to interact professionally with external parties and internal team members, in English.   
·  Ability to maintain confidentiality and handle sensitive information with discretion.   
·  Strong problem-solving skills and the ability to adapt to changing priorities or situations.   
·  Positive team spirit, at ease handling remote collaboration & relationships.  

 

45595 | Customer Services & Claims | Professional | Allianz Commercial | Full-Time | Temporary

 

What’s in it for you? 

 

Let’s care about everything that makes you, you 

We are committed to nurturing an inclusive environment where everyone feels they belong.  We offer a hybrid working model, which recognizes the value of striking a balance between in-person collaboration and remote working.  Please feel free to discuss flexible working arrangements with us. 

 

Let’s care for your financial wellbeing 

We believe in rewarding performance with a great compensation and benefits package (details vary by location), including a generous bonus scheme and pension. 

 

Let’s care for your opportunities to progress 

From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered. 

 

Let’s care for life’s twists and turns 

From our support for flexible working, health and wellbeing (including private healthcare and generous parental leave benefits), to helping people return from career breaks with experience that nothing else can teach. We've got your back.  

 

Let’s care for our society and our planet 

With opportunities to be engaged in shaping a future that is safe, inclusive and sustainable, we care for the tomorrows of our people, our industry and our clients. 

 

Care to join us? 

 

Allianz Commercial is the Allianz Group brand serving the world’s largest consumer brands and major industry players through to family-owned enterprises forming the backbone of nations’ economies. We bring together the corporate multinational business of Allianz Global Corporate & Specialty and the commercial business of national Allianz Property & Casualty entities and provide both traditional and alternative risk transfer solutions, outstanding risk consulting and Multinational services as well as seamless claims handling.   

 

As a key strategic player in the Allianz Group network, Allianz Commercial is present in over 200 countries and in 2022 generated more than €19 billion gross premium.  

 

Learn more about careers at Allianz Commercial by clicking here .

 

Learn more about Allianz Commercial by clicking here .

 

Allianz is an equal opportunity employer, and therefore welcomes applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, sexual orientation or any other protected characteristic. Diversity of thinking is an important part of our culture. 

 

People with disabilities: 
We want to give all our candidates the best opportunity to succeed.  If you need any adjustments to be made during the application and selection process, please email  agcsglobalcareers@allianz.com

 

Recruitment Agencies:  
Allianz Commercial has an in-house recruitment team, which focuses on sourcing great candidates directly.  Allianz Commercial does not accept unsolicited resumes from agency or search firm recruiters.  Fees will not be paid in the event a candidate submitted by a recruiter without an agreement in place is hired.  When we do use agencies, we have a PSL in place, so please do not contact managers directly.