Tamayyaz– مقدم طعام Waiter – Saudis Only

Job description

Company Description

“Tamayyaz is a Nationalization Development Program that enables Saudi talents to acquire the needed skills & knowledge for various professions within the hospitality field within a specific time frame by using a combination of classroom learning and On Job Training.” 

Job Description

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Attends regular training sessions in line with the departmental P&P i.e. guest care, product knowledge, grooming standards, up-selling, etc. 

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Works as per instructions from the immediate Supervisor and as per duty shifts i.e. basic cleaning work, polishing equipment, table setting, collects materials / goods from other departments, etc. 

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Communicates directly with guests i.e. presents menus, helps with recommendations, receives orders, places orders and handles payments.   

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Ensures proper appearance (condition of uniforms) and grooming whilst on duty. 

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Handles the guest greeting upon arrival and their seating through the hostess.  

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Ensures that under no circumstances the entrance is left unattended. 

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Maintains a professional / friendly, yet discreet relationship with the outlet patrons to ensure their well-being. 

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Makes himself / herself familiar with all menus, promotions, and other relevant issues concerning the outlet (product knowledge). 

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Reports cleanliness and maintenance issues to the immediate Supervisor. 

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Handles guest complaints as per instructions or consults the immediate Supervisor. 

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Does all mise-en place work according to the whole day service requirements. 

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To report any equipment failures/problems to the Maintenance Department. 

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To pass any maintenance requests to the Maintenance Department. 

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To participate in any Training/Developments schemes as recommended by senior management. 

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Attends all regular departmental briefings and contributes to an open communication within the assigned team. 

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To treat guests and colleagues in a polite and courteous manner. 

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To observe high standards of personal hygiene. 

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To maintain clean and organized side stations at all times. 

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To anticipate customers’ needs. 

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To be flexible in assisting around different areas of the hotel. 

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Familiar with the company’s internal policies and safety procedures 

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Helps in other areas of the Hotel if the situation requires. 

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To have a complete understanding of and to adhere to policy relating to Fire, Hygiene, Health and Safety.  

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Be familiar with all related company documentation and especially with the relevant Operational Standards for the department. 

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To carry out any other reasonable duties and responsibilities as assigned. 

Qualifications

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Tamayyaz Program is for Saudi Nationals Only.  

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Open to candidates with little to no work experience, including fresh graduates and those with up to 6 months of relevant work experience. 

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Basic English skills are a must.  

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Strong passion for the Hospitality Field. 

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Excellent interpersonal and communication skills. 

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Is a team player that contributes to and proactively assists co-workers. 

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Ability to work a flexible roster depending on departmental needs. 

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Ability to focus attention on guest needs, always remaining calm and courteous.