Multiskilled Guest Service Team Member

Job description

Key tasks

You take care of the different services available to customers (reception&reservation, snacks&drinks, breakfast, generic guest relation) to look after them and make their stay memorable. Your mission along your everyday work is no more than satisfy their needs by providing polite but professional costumer service. You will be fully trained on every level to confidently deliver service and enjoy what you are doing and collecting the rewards: positive guest comments, incentives, recognition! Day and night shifts. Part or full time job available.

Join ibis budget

Where a small but diversified team , works together with simplicity, conviviality and good sense to service our customers.

For the opportunity to carry out several professions , to multi-task and learn new skills.

And participate in training programmes to help you become a hotel professional.

Desired profile

Skills

Level of Education A level
Areas of study Other
Professional experiences 1 to 2 years
Languages essential English

Essential and optional requirements

Your 2nd FAMILY is missing You!
Are you dreaming of being a hero helping people?
Bored when doing something alone?
Do you always want to be the winner in any card game?
Remember the feeling when passed your first marathon?
You are feeling well doing 3 tasks at the same time?
No worries you are still more than welcome to work with us if none of the above matches, but you are:
-passionate to look after someone even if you don’t know him/her
-willing to deliver high quality of service,
-understand what emotions you can create to others with your body and verbal language,
-never worked in a hotel a minute yet but keen to learn everything how to deliver service technically and through communication,
-you understand that your colleagues as important as your guests
-or just want to have fun time when working and being yourself but an important part of a small team.
You give us your commitments all above and we give ours such as:
-support you on every level to develop you, finding your career path, pushing your limits further,
-we assist to find work and personal life balance, providing a positive environment where you can feel yourself valued,
-several benefits next to the salary: Holidays and Bonus Scheme, Meals on
duty, Uniforms, Accor Bienvenue Card, Bonus Breaks, Great employee deals at all ACCOR hotels around the globe (extended
special offers in UK!), Employee Advisory Service, Childcare Vouchers
and so much more..