Kids Club Entertainer - Russian Speaker

Job description

Company Description

Swissotel Sharm El Sheikh All-Inclusive Collection resort offers an unforgettable vacation for its guests with a sense of luxury service nested with nature, with a wide range of accommodation types, from rooms, and suites featuring contemporary designs, including a unique side for adults.

All this in the peaceful surroundings of beautiful gardens, swimming pools, magnificent landscapes, and a wide variety of à la carte restaurants, and particular spa services. Esteemed guests are welcome to relax and unwind in a quiet and elegant setting in the resort and enjoy a genuine experience of leisure, pleasure, and successful meetings.

Join our motivated and vibrant Team and build your career with us.

Job Description

 

·  To perform and record regular, structured checks on all areas of the club facilities as out lined by the Line Manager.
·  To oversee all areas relating to children’s activities and supervision.
·  To devise a range of activities for all ages and abilities
·  To set-up, promote & operate children’s birthday parties to achieve department children’s activity budgets through the active promotion of revenue generating activities
·  To keep all equipment clean, tidy and well maintained including proper and secure storage.
·  To report any damaged or missing items in rooms to the Kid’s Club Supervisor for action and follow up.
·  To hand over all Lost and Found Items with full detailed information to the Recreation Supervisor and Housekeeping in line with the hotel policy.
·  To attend to guests requests courteously and promptly in the course of duty.
·  To ensure that all guests enjoy their stay being offered the finest personal service.
·  To escort the guests rather than pointing out directions.
·  To respect the privacy of the guests using the pool and beach facilities and the confidentiality of information.
·  To report any guest comment or complaint.
·  Ensures that guest amenities in the pool and beach areas are complete and up to standards.
·  Handles hotel equipment and supplies with due care.

Qualifications

·  At least a vocational high school certificate or a related field or equivalent experience.
·  Proven experience in entertainment/kids club or the same role within the hotel industry.
·  Knowledge of hotel operations, service standards, and guest expectations.
·  Effective communication and interpersonal abilities.
·  Detail-oriented and capable of managing multiple tasks and priorities.
·  Flexibility to adapt to a dynamic and fast-paced environment.
·  Fluency in verbal and written English is essential.
·  A minimum level of 3 languages (Russian, Italian, German, etc) is a plus to communicate with guests and employees.

Additional Information

This is a pre-opening role.