UKI Exit Process Coordinator

Job description

Job Title: Accenture UKI Exit Process Coordinator
Level: 11 – Analyst
Location: Dublin

About the role
The UKI Exit Process Coordinator is responsible for conducting interviews with UKI Leavers in order to establish the reason they are leaving and also to obtain any information the leaver would like to speak to HR about. Responsibilities include liaising with leavers, people advisors, line managers and third parties to agree interview times and share the appropriate information with the correct leadership teams.

Main Deliverables

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Liaise with employees leaving the business to schedule and coordinate exit interviews in a timely manner, practicing flexibility and responsiveness to availability conflicts and demands

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Keeping excel trackers up to date with relevant data on leavers for the people advisors as well as senior stakeholders in Ireland and the UK

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Act as the main point of contact and address queries and questions from leavers while guiding them through the exit process in a professional manner.

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Update and maintain precise data on internal databases such as SharePoint and the UKI exit database

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Provide feedback from each exit interview to Field HR People Advisors raising concerns as required

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Co-ordinate with Field HR to enable access to monthly & weekly exit report to share with DTE Leads

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First point of contact for Field HR on all questions related to exit interviews and the unmanaged leaver exit process

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Create reports on a weekly and monthly basis as well as ad-hoc when required, based on the exit interviews data.

Desired profile

Qualifications :

Experience Required

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Excellent communication skills (both verbal and written)

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Confident and professional telephone manner

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Excellent relationship building and stakeholder management skills

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Experience making initial contact with, and developing virtual relationships with employees

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Strong organisational skills (both personal and of others)

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Strong attention to detail

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Negotiation skills

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MIS and analytical skills

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Strong interest in HR

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Strong Excel Skills

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Strong attention to detail
Qualifications

· 
Bachelor's degree desirable but not essential

· 
Strong Leaving Cert grades (or equivalent)

· 
CIPD desirable but not essential

Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions — underpinned by the world's largest delivery network — Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With 505,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. Visit us at www.accenture.com .


Accenture reserves the right to close the role prior to this date should a suitable applicant be found.