客户主任

Job description

·  Job facts

Principle Roles & Responsibilities / Accountabilities 主要职责/责任

Planning: ​/计划管理：

·  Propose, review, design and implement hospital promotion plan through the collaboration with line manager and marketing colleagues/规划自己负责医院的推广计划，和直线经理及市场部同事协商达成最终推广方案，并进行实施。

Account & Brand Management: /客户管理和品牌管理：

·  Build strong relationships and credibility with Medical Practitioners, Nurses and Pharmacists to influence the prescription of Roche products/拜访医生及专家，介绍罗氏产品的关键信息，使医生及专家认知并了解罗氏的产品知识。
·  Visit nurse to collect market feedback and build product advocacy/拜访护士，了解产品的使用情况及相关市场信息。

Performance Management ​/绩效管理：

·  Align with line manager to set working objective and task./与直线经理达成工作目标的共识，最大化推广业绩。
·  Collect and analyze data information on time based on business requirements/按时按质的完成公司相关数据的收集并进行总结和分析，以提升推广业绩。

Finance Management 财务管理：

·  Set up budget plan and execute accordingly based on company policy/按公司规定合理制定预算，并按计划实施完成，确保资源的合理和有效利用。

Team Collaboration ​/团队协作：

·  Work closely and collaboratively with other team members/主动地与团队成员进行合作和分享，以整合资源，提升推广效果。

Self-Management /自我管理：

·  Act as a Product and sales expert within the team/成为产品和销售领域的专家
·  Provide counselling and mentoring to junior team members/对团队新成员提供辅导和支持

Qualification and Experience 能力与经验

Years of Working Experience 工作年限 :

·  2-5+ years sales representative experience within pharmaceutical industry/2-5年以上医药行业销售经验

Education/Qualifications 教育程度/所获资格证书

·  University Degree and above/本科及以上学历
·  RDPAC qualification within probation/在试用期内通过RDPAC考试
·  Pass all Roche mandatory training courses before required timeline within probation/在试用期内完成罗氏所有必修课程

Leadership Competencies 领导者胜任力

·  Take genuine interest in people / 我对员工付出真正的关怀
·  Listen carefully, tell the truth and explain “the why” /我仔细倾听、坦诚直言并解释“为什么”
·  Empower and trust people to make decisions /我授权并信赖员工作决定
·  Discover and develop the potential in people /我发现并开发员工的潜力
·  Strive for excellence and extraordinary result /我追求卓越和非凡的业绩
·  Set priorities and simplify work/我设定事务的优先顺序并简化工作
·  Congratulate people for a job well done/我对工作出色的员工表示祝贺

Job Required Competencies 岗位所需胜任力

·  Sales Achievement & Business Development业绩达成及业务发展
·  Selling skills销售技巧
·  Product knowledge产品知识
·  Industry & Disease/Therapeutic area knowledge医药行业及疾病/治疗领域的知识
·  Customer management客户管理
·  Teamwork团队合作精神
·  Sales Force Effectiveness and capability development 销售有效性及能力发展

·  Who we are