Van Cleef & Arpels - Field Coach
Internship Seoul, SOUTH KOREA
Job description
WHO ARE WE?
A high jewelry Maison who promotes exceptional know-hows in an enchanting creative, poetic and culture background environment!
Our Maison is looking for men and women with multiple talents to contribute to developing and transmitting their expertise with care and no compromise.
By joining us, you will be surrounded by experts with a passion and will contribute to various different projects allowing our Maison to regularly reinvent itself.
JOB TITLE: Field Coach
REPORTING TO High Jewellery Manager
LOCATION Korea
JOB DESCRIPTION UPDATE: [ /01/2020]
MAIN PURPOSE
The major part of this job is to support High Jewelry manager not only to reach the HJ goals(KPIs and qualitative objectives) but also to nurture the potential Sales associates as HJ Specialist by coaching, training, strategic client approach action plans. She/He will be the key contact point for liaison with Regional team then coordination across all office teams, boutiques to enhance HJ performance, skills and communication as transversal role.
KEY RESPONSIBILITIES
Key responsibility 1 : High Jewellery Business Support
· Support High Jewelry Manager to execute central training materials properly (HJ board, HJ training, HJ coaching and so on.)
· Be a main contact of regional team for HJ development contents/tools and make sure with local adaption (including translation, proof reading of training materials)
· Manage client appointment and scheduling to support High Jewelry Manager
· Cooperate with MKT and CRM to support HJ event operation
· Support High Jewelry manager to plan and execute High Jewelry CP strategy collaborated with MKT and CRM
· Manage all meeting agendas regarding HJ sales organization
Key responsibility 2: High Jewelry Sales Coach
· Work closely together with HJ Sales Associates for client portfolio, bespoke action plans set up
· Support to transmit & share expertise on selling HJ skills
· Plan and operate of annual HJ board meetings and HJ event preparation meeting
DIMENSION: [ These are examples only : non limitative list, irrelevant information should be deleted]
· Geographical area under responsibilit y :Van Cleef & ArpelsKorea
· Size of team: 0