Customer Service Specialist German

Description de l'offre

Company profile

Our client is a world leader in design and engineering who transform every category they enter with radical and iconic reinventions that work, perform and look very different.

Job description

Using leading edge diagnostic tools, you will help guide our owners in solving problems with their machines
Where it's a more serious problem, you will book field engineer visits and arrange to send spare parts to owners for self-fix repairs
Use a range of tools to interact with owners on email and social media platforms - at the same time developing great skills that will help boost your career as new media becomes more and more common place
You ́ll be on the lookout for opportunities to talk with owners about new and exciting products that are regularly launched into the market. And you will be able to earn commission when you achieve realistic targets

Profil recherché

Requirements

Working proficiency in English (for internal training)
Excellent communication skills
Excellent negotiation skills
Problem solving
Sense of responsibility
Our ideal candidate is

Passionate about travel and world class customer service
High level of both written and spoken English. You should be comfortable talking and attending team briefings in English – you will not deal with English calls.
A natural team player - we believe in supporting and developing our people,
Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our
customers Available to attend a full-time (3 weeks) paid training.
Good keyboard skills and an understanding of MS Office will really help you get up to speed quickly.

À propos de Recruit4.Work

Recruit4.work has developed very rapidly since its foundation into an established recruitment and selection agency. We are
specialized in recruiting and selecting highly qualified candidates for a diverse group of European companies in different
industries. Due to our unique approach we are able to find the right vacancies for our candidates swiftly.