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ASICS is looking for DUTCH Consumer Experience en Barcelona, Barcelona.

  • Barcelona (Barcelona)
  • Administration

Description de l'offre

nuestro cliente

We are looking for Multilingual speakers with a high level of English, for a Consumer Experience Specialist position in one of the top sports and health brands globally.

Is a Japanese multinational corporation which produces footwear and sports equipment designed for a wide range of sports. In Barcelona's Asics home they have a Consumer Experience department to manage all kind of requirements from users of the brand.

Mission:
Ensure that consumers gets the best experience possible when contacting our EMEA Consumer Experience Contact Hub.

tus funciones

Role:

- Deliver a best in class consumer experience attending consumers in all sort of questions about our products or services through the different existing contact points (i.e.: phone, email, Twitter, Facebook¿)
- Contribute and support the implementation of the Global Consumer Experience Strategy into the Local market.
- Data entry and maintenance of data related to the consumers at local market level into the CRM Platform.
- Manage Cases and Ecommerce questions using the software tools provided.
- Review the information that ASICS delivers to the consumers at local level in all possible sources (web, newsletters, Twitter, Facebook posts, events¿)
- Provide support and guide to the team members in a traineeship program.



Profil recherché

requisitos del puesto

Requirements:
- Enjoy taking care and helping people.
- Native in (list) andhigh English level.

-Possibilities

-Dutch Native + 2º European Language

- Native European Language + High level of Dutch


- Valuable knowledge in social networks (Twitter & Facebook mainly)
- Persuasive and good communicator.
- Ability to work both individual and team work.
- Attentive, empathic, flexible and proactive.
- Eager to learn.
- Practices sports.
- Studies: Higher education, Bachelor Degree or Degree in Sport science and physical activity or Business Administration.

  • Formación:Ciclo Formativo Grado Superior: Actividades Físicas y Deportivas
  • Idiomas:Holandés: BILINGÜE, Inglés: BILINGÜE, Otros: BILINGÜE
  • Experiencia:1 año
tus beneficios

We offer:
- Joining a brand new department in one of the business areas with more development and investment: Consumer Experience.
- Indefinite Contract.

- Joining an international company that is a premium True Sports Performance brand, leading the most important sports categories in main markets across the world.
- Working in a brand new facilities with best working tools and environment possible.
- Salary package that includes Health Care insurance, Ticket Restaurant, Pension Plan (starting from the 2nd year) and also exclusive services as Gym and guided sport activities.
- Great employee discount for any mmm gear.

¿por qué con Randstad?
  • Porque contamos conmiles de ofertas de empleo en nuestro portal.
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  • Porque siemprecontamos contigo.

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