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ASICS is looking for DUTCH Consumer Experience en Barcelona, Barcelona.

  • Barcelona (Barcelona)
  • Administration

Description de l'offre

nuestro cliente

We are looking for Multilingual speakers with a high level of English, for a Consumer Experience Specialist position in one of the top sports and health brands globally.

Is a Japanese multinational corporation which produces footwear and sports equipment designed for a wide range of sports. In Barcelona's Asics home they have a Consumer Experience department to manage all kind of requirements from users of the brand.

Ensure that consumers gets the best experience possible when contacting our EMEA Consumer Experience Contact Hub.

tus funciones


- Deliver a best in class consumer experience attending consumers in all sort of questions about our products or services through the different existing contact points (i.e.: phone, email, Twitter, Facebook¿)
- Contribute and support the implementation of the Global Consumer Experience Strategy into the Local market.
- Data entry and maintenance of data related to the consumers at local market level into the CRM Platform.
- Manage Cases and Ecommerce questions using the software tools provided.
- Review the information that ASICS delivers to the consumers at local level in all possible sources (web, newsletters, Twitter, Facebook posts, events¿)
- Provide support and guide to the team members in a traineeship program.

Profil recherché

requisitos del puesto

- Enjoy taking care and helping people.
- Native in (list) andhigh English level.


-Dutch Native + 2º European Language

- Native European Language + High level of Dutch

- Valuable knowledge in social networks (Twitter & Facebook mainly)
- Persuasive and good communicator.
- Ability to work both individual and team work.
- Attentive, empathic, flexible and proactive.
- Eager to learn.
- Practices sports.
- Studies: Higher education, Bachelor Degree or Degree in Sport science and physical activity or Business Administration.

  • Formación:Ciclo Formativo Grado Superior: Actividades Físicas y Deportivas
  • Idiomas:Holandés: BILINGÜE, Inglés: BILINGÜE, Otros: BILINGÜE
  • Experiencia:1 año
tus beneficios

We offer:
- Joining a brand new department in one of the business areas with more development and investment: Consumer Experience.
- Indefinite Contract.

- Joining an international company that is a premium True Sports Performance brand, leading the most important sports categories in main markets across the world.
- Working in a brand new facilities with best working tools and environment possible.
- Salary package that includes Health Care insurance, Ticket Restaurant, Pension Plan (starting from the 2nd year) and also exclusive services as Gym and guided sport activities.
- Great employee discount for any mmm gear.

¿por qué con Randstad?
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