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ASICS is looking for German Consumer Experience en Barcelona, Barcelona.

  • Barcelona (Barcelona)
  • Administration

Description de l'offre

We are looking for native German speakers (or equivalent to native) with a high level of English, for a Consumer Experience Executive position in one of the top sports and health brands globally.

nuestro cliente

Asics is a Japanese multinational corporation which produces footwear and sports equipment designed for a wide range of sports. In Barcelona's Asics home they have a Consumer Experience department to manage all kind of requirements from users of the brand.

tus funciones

Role:

  • Deliver a best in class consumer experience attending consumers in all sort of questions about our products or services through the different existing contact points (i.e.: phone, email, Twitter, Facebook...)
    - Contribute and support the implementation of the Global Consumer Experience Strategy into the Local market.
    - Data entry and maintenance of data related to the consumers at local market level into the CRM Platform.
    - Manage Cases and Ecommerce questions using the software tools provided.
  • Review the information that ASICS delivers to the consumers at local level in all possible sources (web, newsletters, Twitter, Facebook posts, events...)

Profil recherché

requisitos del puesto

Requirements:

- Native German + 2º European Language
- High level of English.
- People with high orientation to customer service and passionate about sports.
- Persuasive and good Communicator.

  • Formación:Sin estudios: Otros
  • Idiomas:Inglés: ALTO, Otros: ALTO, Alemán: BILINGÜE
  • Experiencia:1 año
tus beneficios

We offer:
- Being an important part of a department with international projection in one of the business areas with more development and investment: Consumer Experience.
- Paid training, induction program, and career development.
- Schedule: full time position from 9:00 until 18:15 + up to 2 saturdays per month-2 years program where the trainee will dominate and master the position and will be able to become an Asics Consumer Experience Specialist.
- Stable position, indefinite contract (Contract is directly with Asics, Randstad is only looking for the candidates).
- Starting date: Inmediate
- Brand new facility with the best working tools and environment possible.
- In addition to the salary they offer other benefits (bonus, medical insurance, ticket restaurant, gym, sports activities)

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