Randstad Barcelona is looking for English speakers for 1 vacancy we have available in the Account Helpdesk department of our client located in Magòria la campana, Barcelona (Close to Plaza España)
- our client
Our client is a Multinational company who offers flexible working spaces in different locations of Barcelona. This company has different services and benefits to provide to all companies or freelancers that look for coworking spaces, rooms or offices around different cities. They operate in over 120 countries with 3000 different locations
- your functions
The Account Helpdesk Agent provides email and telephone support to our customers, the primary purpose of this role is to resolve account, billing or payment queries.
- Reactive inbound call handling
- Management of customer complaints and queries in the designated ticketing system, ensuring that all tickets are handled within established time frames.
- Perform other duties and projects as assigned.
- position requisites
-Account Helpdesk Agents tasks (billing, payments, collections, accounts experience is a plus)
-Incoming / outgoing phone calls + emails (good Outlook knowledge & general computer skills are a must)
-High level English required (oral + written) ¿ any other language skills are a plus but not a requirement
- Formación: Sin estudios: Otros
- Idiomas: Inglés: BILINGÜE
- Experiencia: 1 año
- your benefits
- Salary: 22.000 euros gross per year (11,79 euros gross per hour)
- Monday to Friday from 9am to 6pm
- Company located in Barcelona (Magòria-La Campana)
- Immediate incorporation
- Contract: 2 month contract with possibility to be extended
- One time experience in an international environment with opportunities for personal growth!
- why with Randstad?
- Because we have thousands of job offers in our portal.
- Because we work with the best companies offering you the best jobs.
- Because we assure you all the legal guarantees in your hiring.
- Because we guarantee a close follow-up after your incorporation, because we want you to be satisfied.
- Because we put at your disposal our advanced technology so that you can sign your contracts and access your labor documentation in a single click.
- Because we always count on you.
Enroll in this offer, you will be part of the Randstad candidate database for future employment opportunities.
Register now and find the job you are looking for!