Paid Front Office internship luxury hotel in Barcelona

Description de l'offre

A luxury hotel located on the outside of Barcelona, it belongs to a world-renowned hospitality group. The hotel is particularly appreciated by guests for the organization of events. Hotel city its clientele is as oriented tourism as business.

After a period of training you will be able to:

-Greet and inform guests about the conditions of stay: breakfast hours, additional services, wi-fi, and special requests
-Manage arrivals and departures: check-in / check-out
Update information available to customers (leaflets, catalogs, business cards ...)
-Promote the services offered by the hotel (always trying to improve sales and benefits for the hotel)
-Booking: emails, phones and use the software (opera o similar)
-Report rates to the Yield Manager

Profil recherché

In the hotel, the receptionist is the client's first contact so the first impression must therefore be positive and professional. It plays a decisive role in the smooth running of the stay and in the organization with all the other departments of the hotel. An intern in Front Office will practice all languages and will have a high responsibility, representing the hotel brand.

You are studying tourism, hospitality or languages

Fluent in English and Spanish. You enjoy the customer relationship and you are positive attitude.

Available for a 6 months internship with internship agreement (Eramsus or university).

À propos de Pic Management

PIC Management est une agence de placement pour étudiants souhaitant partir en stage à l'étranger.

Notre catalogue est constitué de stages en Europe, Amérique ou Asie. Ces opportunités couvrent un certains nombres de spécialités comme le tourisme, l'hôtellerie, la restauration, le marketing, la communication, le commerce, etc...

Le service PIC Management en 3 points clés :

1. Frais de services s'appliquant uniquement sur résultats (pas de stage, pas de frais pour l'étudiant).


2. Accès à un catalogue de stages composé à 90% de stages rémunérés (gratification brute et/ou logement et/ou autres avantages du type repas etc...).


3. La possibilité d'effectuer des recherches personnalisées pour les étudiants ne trouvant pas leur bonheur dans notre catalogue de stages.

N'hésitez pas à consulter notre site internet pour plus d'informations sur notre service et nos tarifs : www.pic-management.com/fr.