Il y a 27 joursNielsen

Associate, Client Support

  • Mumbai, India
  • Bachelor's Degree
  • Administration

Description de l'offre

Date: Apr 23, 2019

Location: Mumbai, IN

Company: Nielsen

Associate, Client Support - 27749

Client Services and Sales - India Mumbai, Maharashtra

Objective:
Assist client service team (CS) in delivering quality services to clients by covering key activities such as
easiquesting of questionnaire, program link checking and liaison with programming team, field kit preparation
etc. and ensure timely execution and delivery of these services according to client business needs and
specifications.

Main Accountabilities:
● First Time right delivery of easiquested questionnaire and link checks
● Liaison with programmer, translation and other support teams
● Field Kit preparation in consultation with CS
● Conduct Basic Data checks under guidance from CS
● Work with CS team based on the defined prioritization

Role Requirements:
● Knowledge of Microsoft Word, Excel, and PowerPoint
● Logical Mindset
● Client servicing & project management skills
● Attention to detail, Multi-tasking skills
● Excellent verbal and written communication skills

Education and Experience:
● Bachelor's degree with 1-2 yrs work experience or MBA Freshers.
● Exposure to market research industry/domain will be an added advantage

About Nielsen:

Nielsen N.V. (NYSE: NLSN) is a global performance management company that provides a comprehensive understanding of what consumers Watch and Buy. Nielsen's Watch segment provides media and advertising clients with Total Audience measurement services across all devices where content — video, audio, and text — is consumed. The Buy segment offers consumer packaged goods manufacturers and retailers the industry's only global view of retail performance measurement.

By integrating information from its Watch and Buy segments and other data sources, Nielsen provides its clients with both world-class measurement as well as analytics that help improve performance. Nielsen, an S&P 500 company, has operations in over 100 countries that cover more than 90 percent of the world's population. For more information, visit www.nielsen.com