Workplace Operations Coordinator

Job description

·  Provide the highest level of customer service to all employees, vendors, and guests
·  Support the day to day running of the building and workplace services
·  Work cross-functionally with IT, AV and a team of administrative assistants  
·  Monitoring service ticketing system
- Creating tickets on behalf of internal employees to help monitor requests 
- Dispatching tickets to relevant teams in the office, including workplace, NERDS, employee services, and more
- Generate reports to propose changes based on the findings 
·  Coordinate logistics on-site, support to the receptionists on importation/ exportation processes
·  Lead logistics with moves adds and changes on the work floors
·  Backup for receptionists (over lunch breaks, vacation, and absences) 
·  Back up support and ad hoc workplace operations/ events support (e.g. escorting vendors over maintenance, set up a training room for events)
·  Collaborate with the Global Environmental Health, Safety and Security teams to ensure compliance with health and safety standards and industry codes. Supporting and partnering with EH&S and Security for the implementation of site-specific programs, procedures, and systems to ensure regulatory compliance.
·  Assisting with the coordination and set up of special events within the office