Emploi

Trouvez facilement votre premier job

Découvrir

L'actualité professionnelle des 18-30 ans

Découvrir
Finance

Découvrez les aides financières auxquelles vous êtes éligible

Découvrir
Santé
🎁 1 mois gratuit

La mutuelle qui prend soin de la santé des jeunes

Découvrir
Mobilité

Révisez le code de la route à partir de 9,90€

Découvrir

Offers “Netflix”

days ago Netflix

Nerd, Remote Support - EMEA

  • Internship
  • Amsterdam, NETHERLANDS
  • Personal services

Job description


· Experience working on a technical support team or customer service environment
· Familiar with basic IT principles including incident and problem management
· Strong fundamental knowledge in networking protocols and troubleshooting
· Familiarity with distributed computing environment concepts; local and network-based user and group accounts and permissions
· Knowledge of best practices around data security
· Experience working with Active Directory
· Experience supporting Cloud and SaaS Applications and SSO, including Google Apps for the Enterprise (Gmail, Calendaring, Drive, Sites, Groups and Google+)
· Google G-Suite administration a plus
· In-depth knowledge of and the ability to perform remote troubleshooting on Mac OS, Chrome OS, Windows, Linux, and various applications including Office
· Mobile device support including iPhone and Android
· Experience with endpoint management tools (Intune, Jamf) a plus
· Experience with knowledge management and knowledge base tools (Zendesk, Service Now, JIRA, Confluence) a plus
· Experience in automation with scripting or programming languages such as Bash, Python, Java, or JavaScript a plus
· Experience with supporting users remotely in a fast-paced environment