Bellman

Job description

Lapita is a Polynesian themed hotel, located in the heart of Dubai Parks and Resorts. A hotel which is dedicated to families and friends who want to stay close to all the activities that the theme parks will be offering. With 504 rooms, including 60 suites and 3 villas, Lapita is the perfect relaxation point after a day of adventures and fun. Part of Marriott's Autograph Collection this amazing hotel offers five food and beverage outlets, two outdoor pools and a lazy river, a spa and health club, Luna& Nova Kids & Teens Club as well as meeting and event facilities. The hotel's name was inspired by the pre-historic Pacific Ocean people and their journey and settlement into the Islands ( the Lapita movement ). The design draws its inspiration from the exotic Polynesian tropical landscapes, featuring Polynesian flowers, lagoon-style pools, and themed activities.

Marriott's Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.

Desired profile

Qualifications :

The following are specific responsibilities and contributions critical to the successful performance of the position:

Assist guest with luggage /baggage.
Answer bell/concierge stand phone within required time frame.
Deliver items required by the guest.
Complete all requests by the guest.

Complete all required checklist per shift (e.g daily checklist , valet list, check out log, etc)

Ensure timely delivery /retrieval of all luggages, packages and other correspondence either checked or left at bell stand.

Supply Directions and information regarding:
Hotel services, products, facilities and promotions

Local area, services, attractions, governmental offices and emergency contacts

Assist guest with directions, hotel orientation

Arrange and store luggage trolleys safely. Maintain and ensure cleanliness of the trolleys. Extreme care and proper loading habits for protection of guest property should be taken when carts are in use.

Receive guest in a proper and professional manner according to the Marriott Hotels & Resorts standards.

Assist with concierge related duties and relieve concierge when not present.

Ensure all front office areas are clean and “clean as you go concept” followed

Each Associate is expected to carry out, within the capabilities, all reasonable requests by management.

Marriott's Autograph Collection features a select group of upscale and luxury independent partner hotels, each with its own distinct personality, experience, style and features. Located in major cities and desirable destinations around the world, Autograph guests favor hotel stays that reflect their own unique and personal styles. Be a part of our team and deliver an innovative guest experiences that resists predictability.