LVMH - Client Advisor Part Time / el Corte Inglés Castellana

Descripción de la oferta

Company : Louis Vuitton Spain
Business group : Fashion & Leather Goods
We are currently looking for Part-time Client Advisors for our store located in Madrid
- El Corte Inglés Castellana with a part-time timetable.
As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.
You will strive to discover your Clients and their every need, and to guide them across the Brand.
You will proactively reach out to your Clients in order to achieve individual and team goals.
DUTIES & RESPONSIBILITIES
> Drive and achieve individual and team objectives and be accountable for sales results
> Welcome every Client and provide the best Client experience
> Advise Clients across the Brand and all product categories
> Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
> Perform as a team-player, participate in all activities contributing to the overall objectives of the store
> Learn and master Brand and product knowledge
> Respect Louis Vuitton Brand standards in terms of grooming and behavior
> Follow the company's policies and procedures

Perfil buscado

Experience required : Minimum 2 years
EXPECTED ATTITUDES & SKILLS
Curiosity
Empathy
Agility (retail is a fast paced environment, we need people who manage well unforeseen situations with our client's).
Commercial Mindset
Passion for the brand
Professional Attitude
Responsibility & Ownership
Flexibility & Availability afternoons and weekends
 
REQUIRED EXPERIENCE
Proficient Spanish and English, any other language is a plus.
A previous background in retail or hospitality and luxury is not mandatory, but will be positively considered.
Finished BUP & COU is mandatory.
Professional Superior studies (BTS or equivalent) in the area of sales & marketing and/or tourism is valued but not a require