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BPMO Data Analyst

  • Columbus (Franklin)
  • Studies / Statistics / Data

Job description

Description

The Analyst, BPMO role builds on the foundation of Specialist, BPMO. Although still in learning mode, this role is expected to begin more execution and “doing” as an independent performer. Heavy focus will be on executing and delivery with energy still devoted to improving their craft and understanding the company, culture and how we operate.
The Analyst role is expected to understand the core aspects of Capacity & Resource Management and generate resource related insights to improve the utilization of our global labor pool. Also, the Analyst leverages data from the entire BPMO toolset to enable better visibility, planning and controls as it relates to other BPMO disciplines (Business Analysis, Project Management, Organizational Change Management).
RESPONSIBILITIES:
 Must possess strong oral and written communication skills to interact with all levels of the company
 Regularly meet with Technology leaders to provide actionable insights on resource utilization, staffing practices, projected resource capacity (by leader/skill/location/etc.) and timesheet compliance trends
 Effectively tell a compelling story with data leveraging a variety of reporting tools
 Functional administration of resources and investments in Clarity (CA PPM)
 Connect to and merge multiple data sets for analysis and reporting
 Understand the nuance and complexity around the project approval process, identify opportunities to streamline and provide near real time visibility to requests in process
 Manage smaller projects independently; and moderate projects with some coaching from more senior BPMO staff
 Aids in the on-boarding of new employees
 Performs other related duties as assigned

EXPECTATIONS:
 Be a self-starter and execute with minimal guidance and coaching
 Articulate requests in a clear and concise well told story
 Make processes more fast, focused and frugal
 Apply “Do/Observe/Reflect/Refine” to tasks and share learnings with the team
 Apply problem solving skills to proactive identify and mitigate obstacles
 Work with empathy, humility and curiosity
 Ability to build and nurture relationships
 Collaborate and partner across multiple teams
 Be open to direct and candid feedback
 Embrace change and work effectively in a fast paced, changing environment
 Work with a strong sense of initiative and urgency, remaining focused on the priorities and ensuring alignment with your manager
 Show courage to present new ideas and ways of doing things
 Participate in respectful and healthy discussions where differing opinions are shared
 Flex style based upon audience

Qualifications

 2-5 years of experience
 Experience with Power BI or other data visualization tools
 Intermediate to Advanced experience with MS Excel
 Experience with Clarity/Planview or other Workforce Management tools
 Experience with DAX (Data Analysis Expressions) or Power Query M preferred but not required
EDUCATION:
 Bachelor’s degree or equivalent experience

An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual’s race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

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