Offers “L’Oréal”

30 days agoL’Oréal

rep customer service

  • Saint Petersburg, USA

Job description



Job Summary:

Provides comprehensive customer service directly to a diverse group of assigned, salon chain accounts and sales consultants utilizing the portfolio of L’Oreal Professional Product brands and partner brands represented by SalonCentric. 

 

Position Responsibilities: 

·  Responsible for direct interaction with customer accounts and sales force to perform product inquiries, order entry processing and control. 
·  Researches issues and brings resolution to complex situations using sound judgment and excellent follow-through ability within established authority level and guidelines for customer service policy and procedure. 
·  Uses strong customer service ability to provide value added services in a timely and accurate manner. 

 

Requirements:.

·  Outstanding telephone and interpersonal skills.
·  High School diploma or equivalency
·  Exemplary oral and written communication skills. Must possess good judgment and ability to make independent decisions within department protocols.
·  Demonstrates an enthusiasm and interest for all assigned brands.
·  Excellent computer skills using Microsoft Office software
·  Data Entry experience required.
·  Able to handle a high volume of calls, inquiries and difficult issues with tact and professionalism.
·  Must be able to handle multiple tasks at one time with a high attention to detail.
·  Skilled at suggestive selling and providing alternative solutions to accounts.
·  Ability to work overtime when required.
·  Must have long-term authorization to work in the U.S.

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· 
· 
· 
· 
· 
·  /* Job Summary:

Provides comprehensive customer service directly to a diverse group of assigned, salon chain accounts and sales consultants utilizing the portfolio of L’Oreal Professional Product brands and partner brands represented by SalonCentric. 

 

Position Responsibilities: 

·  Responsible for direct interaction with customer accounts and sales force to perform product inquiries, order entry processing and control. 
·  Researches issues and brings resolution to complex situations using sound judgment and excellent follow-through ability within established authority level and guidelines for customer service policy and procedure. 
·  Uses strong customer service ability to provide value added services in a timely and accurate manner. 

 

Requirements:.

·  Outstanding telephone and interpersonal skills.
·  High School diploma or equivalency
·  Exemplary oral and written communication skills. Must possess good judgment and ability to make independent decisions within department protocols.
·  Demonstrates an enthusiasm and interest for all assigned brands.
·  Excellent computer skills using Microsoft Office software
·  Data Entry experience required.
·  Able to handle a high volume of calls, inquiries and difficult issues with tact and professionalism.
·  Must be able to handle multiple tasks at one time with a high attention to detail.
·  Skilled at suggestive selling and providing alternative solutions to accounts.
·  Ability to work overtime when required.
·  Must have long-term authorization to work in the U.S.

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Job Summary:

Provides comprehensive customer service directly to a diverse group of assigned, salon chain accounts and sales consultants utilizing the portfolio of L’Oreal Professional Product brands and partner brands represented by SalonCentric. 

 

Position Responsibilities: 

·  Responsible for direct interaction with customer accounts and sales force to perform product inquiries, order entry processing and control. 
·  Researches issues and brings resolution to complex situations using sound judgment and excellent follow-through ability within established authority level and guidelines for customer service policy and procedure. 
·  Uses strong customer service ability to provide value added services in a timely and accurate manner. 

 

Requirements:.

·  Outstanding telephone and interpersonal skills.
·  High School diploma or equivalency
·  Exemplary oral and written communication skills. Must possess good judgment and ability to make independent decisions within department protocols.
·  Demonstrates an enthusiasm and interest for all assigned brands.
·  Excellent computer skills using Microsoft Office software
·  Data Entry experience required.
·  Able to handle a high volume of calls, inquiries and difficult issues with tact and professionalism.
·  Must be able to handle multiple tasks at one time with a high attention to detail.
·  Skilled at suggestive selling and providing alternative solutions to accounts.
·  Ability to work overtime when required.
·  Must have long-term authorization to work in the U.S.

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Provides comprehensive customer service directly to a diverse group of assigned, salon chain accounts and sales consultants utilizing the portfolio of L’Oreal Professional Product brands and partner brands represented by SalonCentric . Position Responsibilities . Responsible for direct interaction with customer accounts and sales force to perform product inquiries, order entry processing and control . Researches issues and brings resolution to complex situations using sound judgment and excellent follow-through ability within established authority level and guidelines for customer service policy and procedure . Uses strong customer service ability to provide value added services in a timely and accurate manner . Requirements . Outstanding telephone and interpersonal skills . High School diploma or equivalency . Exemplary oral and written communication skills. Must possess good judgment and ability to make independent decisions within department protocols . Demonstrates an enthusiasm and interest for all assigned brands . Excellent computer skills using Microsoft Office software . Data Entry experience required . Able to handle a high volume of calls, inquiries and difficult issues with tact and professionalism . Must be able to handle multiple tasks at one time with a high attention to detail . Skilled at suggestive selling and providing alternative solutions to accounts . Ability to work overtime when required . Must have long-term authorization to work in the U. S #SCJOB1