Expires soon Kpmg

Bilingual Recruitment Operations Coordinator

  • Toronto, Canada
  • Marketing

Job description



You've got big plans. We have opportunities to match, and we're committed to empowering you to become a better you, no matter what you do.

When you join KPMG you'll be one of over 207,000 professionals providing audit, tax, advisory and business enablement services across 153 countries.

With the support to do things differently, grow personally and professionally and bring your whole self to work, there's no limit to the impact you can make. Let's do this.

Overview of the opportunity:
The KPMG HR Shared Services Centre (HR SSC) provides a streamlined delivery of standardized transactional, operational and consultative services using a scalable shared service model, to deliver process and time efficiencies while ensuring compliance.

As a member of the HR Shared Services Centre, the Recruitment Operations Coordinator provides general recruitment support to the Talent Attraction, as well as direct support to internal business units for internal movements. This position requires general knowledge of recruiting policies, processes, and practices. This position reports to the Manager, HR & Recruiting Operations.
What you will do:
The successful candidate will:
·  Drafting all offer letters, having a detailed understanding of the offer letter content unique to varying functions, geographies, and position types/levels. This will include the ability to identify and resolve any discrepancies in the offer request form before drafting the letter;
·  Managing the candidate post-offer acceptance process, ensuring a proper close off and completion of the recruitment cycle;
·  Support a team of Talent Attraction Managers and Recruiters in full-cycle recruitment, as well as provide direct support to internal business units and employees for internal movements;
·  Facilitate the strategic advertising of all vacancies both internally and externally by: liaising with external vendors to create and place print advertisements in targeted venues, maintaining the job posting data in ServiceNow to allow for ROI metric tracking and reporting, conducting internet research on niche postings as requested;
·  Conducting thorough prescreening of candidates as required and providing detailed documentation and recommendations to the Talent Attraction Managers/Recruiters;
·  Resume screening of candidates within the applicant tracking system;
·  Direct sourcing where appropriate to attract passive candidates;
·  Administer background checks for new hires through the vendor and ensuring completion of required checks;
·  Be accountable for the delivery of excellent client-focused service by engaging in active listening and projecting the highest level of professionalism in every interaction;
·  Act as an ambassador for KPMG to ensure candidates are provided with a positive recruitment experience;
·  Providing regular and effective communication to the various stakeholders and ensure issues and obstacles are escalated appropriately;
·  Effectively use ServiceNow, our incident management system, to manage questions and cases and track related communications;
·  Effectively use our application tracking system in support of recruitment processes;
·  Actively participate in team meetings and provide support to peers to ensure consistency in the provision of support to internal clients;
·  Engage in project work as required. The successful candidate for this role must be flexible to work on a rotational shift basis from 8:00 a.m. to 8:00 p.m. EST. At times, business needs arise and employees are required and agree to work beyond their normal work day or work week to fulfill the accountabilities required for their job. Likewise, people need time to devote to personal matters, and our approach to flexibility provides for this.
What you bring to the role:

·  A successful candidate will possess the following skills and behaviours:Bachelor's degree in HR or related field;
·  Excellent interpersonal and communication skills (oral and written),
·  A business support professional with a minimum of 2 years previous relevant experience in a client service focused environment;
·  Demonstrated ability to learn detailed business processes;
·  Perform well under pressure and demonstrate adaptability in managing unexpected situations;
·  Demonstrate strong relationship building skills and the ability to work well both independently and in a team environment;
·  Ability to meet tight deadlines in a high volume environment, while still maintaining a high level of attention to detail and accuracy;
·  Strong organizational skills and an ability to prioritize work based on requirements of multiple stakeholders;
·  Proven ability to deal with sensitive materials with a high degree of tact and discretion;
·  Excellent interpersonal and communication skills (oral and written),
·  Knowledge of basic recruitment processes or experience is an asset;
·  Computer proficiency with MS Outlook, Word and Excel, and a strong aptitude and comfort with ATS and other tools/technology
·  Bilingual in French is required
Learn more about where a career at KPMG can take you.
Location Toronto, ON ,Our Values, The KPMG Way
We lead by example | We work together | We respect the individual
We seek the facts and provide insight | We are open and honest in our communication
We are committed to our communities | Above all, we act with integrity

KPMG is an equal opportunity employer and values diversity in its workforce. KPMG encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. Any assessment and selection materials or processes used during the recruitment process will be available in an accessible format to applicants with disabilities, upon request. If you require a disability-related accommodation in order to participate in the recruitment process , please contact the HR Shared Service Centre by email atcafmcdnhrsthotline@kpmg.ca or by phone at 416-777-8002 or toll free 1-888-466-4778 (Option 1). KPMG will consult with all applicants with disabilities who request accommodation during the recruitment process to ensure that the accommodation provided takes into account the applicant's individual accessibility needs.
Category Human Resources Service Line Human Resources ,Industry Not Applicable

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