Maintenance Techinician

Job description

About us

KONE Americas is one of KONE's four area organizations representing one-fifth of global sales. The local leadership team is responsible for implementing KONE strategy in the USA, Canada and Mexico.

We are looking for

Maintenance Technician’s role is to perform all the service operations on site, according to the service contract requirements, the company policies and the KONE processes.
In some area, mainly depending on the legislation, the work rules (if applicable), the technician skills, the technician turnover, the local field organization and the equipment density, technician specialization may be implemented.
The technician is interacting with the customers and the end-users, the supervisor, the account representative, the KONE Customer Care Centre, technical support, the stock keeper, and inspectors or consultants as assigned.

We offer

1) Keeping his period of training in product knowledge, processes
area and maintenance procedures
2) Comply with safety procedures maintained to the KONE standards (Suspension of unsafe equipment, routines, etc.).
3) Knowledge of policies KONE (Safety, Quality, KMM, etc.).

Desired profile

Skills, Education and Experience

Education in the field of electronics, electromechanics or mechanics.
Local language skills. Experience from customer service.
Prior experience of elevator/escalator industry is an asset. Advanced knowledge of electronics.
KONE Competences: Proactive communication, Customer focus, Flexibility, Attention to procedures and guidelines, Collaboration,
Analysis and Problem solving, Detail focus.