Searfreight Customer Service
Wuhan, 中华人民共和国 Administration
Job description
Searfreight Customer Service | Wuhan | req44196
How do manufacturers ensure finished goods leave the port in time for delivery to their destinations? Our seafreight export customer service team works closely with customers and customs brokers to ensure loading and export clearances are executed on schedule. If you wish to further develop your career in a large organisation, this is an excellent opportunity to join our team in Shanghai. In this role, you will work with a team to service a dedicated portfolio of customers, ensuring all data entry and financial management tasks are timely and accurate.
YOUR ROLE
We are interested in service-oriented individuals who understand the importance of providing an excellent customer experience. In return, you will gain access to professional development opportunities, international exposure and a rewarding career in logistics. To find out why Kuehne + Nagel is a global leader in logistics, start a conversation with us and click apply today!
YOUR RESPONSIBILITIES
· Accept export bookings and complete all system entry requirements timely and accurately
· Ensure all tasks are completed according to SOP and KPIs
· Liaise with all parties to ensure loading and export clearance tasks are completed on time
· Deliver the highest levels of customer experience with focus on service and retention
YOUR SKILLS AND EXPERIENCES
To be considered, you should have a good understanding of export procedures and freight forwarding knowledge. You have good telephone skills and has a customer-focused mindset.
GOOD REASON TO JOIN
We are continuously building our local and global network and our product portfolio, creating career opportunities in different fields of work worldwide. As a leader in the logistics industry, we provide a collaborative and IT driven environment where you will work with motivated and customer-centric colleagues across the world.
ABOUT KUEHNE + NAGEL
With over 79,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies.
CONTACT
Wendy Liang - General Manager Human Resource - West China
Desired profile
Searfreight Customer Service | Wuhan | req44196
How do manufacturers ensure finished goods leave the port in time for delivery to their destinations? Our seafreight export customer service team works closely with customers and customs brokers to ensure loading and export clearances are executed on schedule. If you wish to further develop your career in a large organisation, this is an excellent opportunity to join our team in Shanghai. In this role, you will work with a team to service a dedicated portfolio of customers, ensuring all data entry and financial management tasks are timely and accurate.
YOUR ROLE
We are interested in service-oriented individuals who understand the importance of providing an excellent customer experience. In return, you will gain access to professional development opportunities, international exposure and a rewarding career in logistics. To find out why Kuehne + Nagel is a global leader in logistics, start a conversation with us and click apply today!
YOUR RESPONSIBILITIES
· Accept export bookings and complete all system entry requirements timely and accurately
· Ensure all tasks are completed according to SOP and KPIs
· Liaise with all parties to ensure loading and export clearance tasks are completed on time
· Deliver the highest levels of customer experience with focus on service and retention
YOUR SKILLS AND EXPERIENCES
To be considered, you should have a good understanding of export procedures and freight forwarding knowledge. You have good telephone skills and has a customer-focused mindset.
GOOD REASON TO JOIN
We are continuously building our local and global network and our product portfolio, creating career opportunities in different fields of work worldwide. As a leader in the logistics industry, we provide a collaborative and IT driven environment where you will work with motivated and customer-centric colleagues across the world.
ABOUT KUEHNE + NAGEL
With over 79,000 employees at some 1,300 locations in over 100 countries, the Kuehne + Nagel Group is one of the world's leading logistics companies.
CONTACT
Wendy Liang - General Manager Human Resource - West China