Business Admin Apprentice

Job description

We have an exciting new opportunity for a Business Admin Apprentice to join our Sea freight Central Invoice processing team. You will work towards your level 3 business administration qualification which will provide excellent business administration training within a finance environment.

Your Role

As a member of the Sea freight Central Invoice Processing team you will play an integral part in resolving any invoice queries or disputes to enable invoices to be processed. Our queries range from operational queries, to trade rate queries and to supplier disputes - some queries may be a combination of all of these.

Your Responsibilities

·  To identify the query/dispute of invoices and update relevant systems.
·  Contact the relevant suppliers via telephone and email with disputes in line with the required format/query template
·  Regularly update and maintain reports in line with role requirements and relevant Key Performance Indicators (KPI’s)
·  Highlight areas of improvement and escalate any issue to line manager
·  Build good working relationship with branch operational teams and their suppliers
·  Performing any other duties agreed with your manager as and when necessary
·  To understand and adhere to national and local  Health and Safety policies & procedures

Your Skills and Experiences

·  A good level of IT literacy, especially regarding Microsoft Excel
·  Ability to communicate effectively verbally and in writing, you'll be maintaining good relationships with both internal stakeholders and with our external customers.
·  A good level of numeracy and great attention to detail will also be ideal.
·  Excellent team player, focussed on providing customer excellence.
·  Polite and professional telephone manner and email etiquette
·  Logical, investigative mindset with a tenacity to identify and solve problems
·  Excellent organisational skills and strong interpersonal skills, with a strong work ethic and sound financial understanding and commercial awareness.

Good Reasons to Join

You will be joining an amazing group of apprentices and can look forward to a competitive starting salary, attractive benefits and an Apprentice NUS discount card, support to achieve professionally recognised qualifications and a network of mentors, line managers and friends to help you along your journey.