Balenciaga Sales Associate

Job description

Summary

Role Objective

To maintain consistently exceptional standards of excellence in delivering a customer service experience which meets our brand focus. In doing so, creating and maintaining loyalty to both the store and the brand.

Responsibilities

·  To develop and maintain good product knowledge and provide excellent customer service.
·  An understanding of current products, trends and collections and ensuring that customers are informed and aware.
·  To replenish stock and maintain high standards of merchandise and product presentation.
·  Handling customer complaints, seeking assistance where necessary, ensuring issues are resolved to the satisfaction of the customer and the company.
·  Keep up to date with customer requirements and operating procedures.
·  Be aware of daily sales targets and performance against them. Use appropriate sales techniques to ensure they are met.
·  To ensure that all procedures and policies are understood. To carry out work according to those standards.
·  Personal appearance and presentation must be strictly in line with company standards.
·  Adheres to Security and Health and Safety regulations.
·  Opening & closing the Store according the needs of the business, in line with Company security rules.
·  To carry out additional duties when and where necessary within the defined levels of responsibility and accountability of the Sales Consultant role.

Job Description

Job Type
Regular

Start Date
2018-10-29

Schedule
Full time

Organization
Balenciaga Germany GmbH