Resource Planning and Management Information Coordinator

Job description

We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying and investing in real estate.

If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at JLL!

We are looking for a Resource Planning and Management Information Coordinator for our Managed Services division.

What this job involves:

Resource Planning and Reporting

To assist in the headcount and resource planning for UKPAM to enable operational and strategic decisions to be made relating to recruitment, training, retention and motivation of employees.

·  Overall responsibility to assist in the coordinating and presenting the headcount plan and  resource for UK PAM
·  Collating and Reviewing the business case vacancy requests (attrition and growth) with recommendations
·  Assist in the efficient and effective running of resource planning and reporting
·  Contribute to deliver the Headcount Plan including the tracking and embedding of change & sustainable benefits

Reveal Development, Reporting and Analysis

To assist in the development,  analysis and reporting of  MI from the Reveal DataBase for UKPAM with a focus on Client, Service, Risk and Process and that is recognised as a tool to leverage for continuous improvement, efficiency and innovation.

·  Assist in the efficient and effective rollout and usage of Reveal including timely and accurate reporting to UK PAM within the specified deadlines that is simple and easy to use
·  Work with the UK PAM identified  champions to create and produce MI Analytics and outputs to Qlik
·  Using Reveal and Qlik reporting review processes to suggest improvements to standardise, streamline and simplify
·  Identify processes where risk controls are high and require deep dive investigations
·  Any other duties necessary to effectively develop, manage and govern a simple and stable Reveal Platform

Capacity Planning

To assist in the development, analysis and report MI from a capacity planning platform for UKPAM with a focus on Client, Service, Risk and Process and that is recognised as a tool to make capacity decisions

·  Assist in the develop a simple and robust capacity planning model that enables capacity creation and effective utilisation
·  Assist in the efficient and effective running of capacity planning including timely and accurate reporting to UKPAM within the specified deadlines

Maintain Controls

·  Effectively manage risk by complying with Company and legislative procedures and controls.
·  Identify problem areas and escalate issues promptly.
·  Engagement with UKPAM Customers
·  Liaise with and support UKPAM on the headcount planning, acting on requests and providing information

  Engagement with Customers & Wider Team

·  Be the main point of contact for the client/s for the day to day running of the reveal and headcount/resource planning
·  Liaise with and support Surveyors on the portfolio, acting on requests and providing information in a timely manner.
·  Attend internal and external meetings as required and assist in the preparation of appropriate presentations
·  Ensure strong communication links are established and maintained with the UKPAM community

Sound like you? To apply you need to be / have:

Essential

·  Strong Excel skills, (incl. working knowledge of pivot tables & V-Lookup tables) MS Word, PowerPoint and Outlook
·  Strong stakeholder engagement, communication and interpersonal skills to work across large and diverse teams.
·  Must be flexible and able to work under pressure, multi-task and effectively prioritise to meet tight deadlines
·  Ability to manage and develop strong client relationships and provide excellent client service.
·  Excellent problem-solving and numerical skills using data from multiple sources and different platforms
·  At least 2 year relevant experience of working across a large organisation in a change environment
·  Previous experience in process efficiency /effectiveness; idea generation; innovative thinker

Desirable

·  Post Graduate
·  Strong Project Management Experience including prioritisation
·  Management operations experience including planning, reporting, problem solving
·  Knowledge of UK PAM structure and operating model

Every day is different, and in all these activities, we’d encourage you to show your ingenuity.

Diversity and Inclusion is at the heart of JLL. We believe in recruiting, retaining, rewarding and developing all our employees with regard to their abilities and contributions and without reference to their background, gender, gender identity, ethnic origin, age, religion, sexual orientation, political belief, disability or long-term health condition.

We are committed to making all stages of our recruitment process and employment accessible to candidates with disabilities and long-term health conditions. Please do feel able to be open about this at any point during the process and our recruitment team will work with you to establish the most appropriate adjustments. We are keen to support all our employees with juggling their work, personal and family commitments and alongside our approach to flexible working, we have a comprehensive parental transition support programme to assist parents during the early months and years of parenthood.

JLL Ltd is a Living Wage accredited business, as we believe a fair day’s work deserves a fair days pay. To find out more about our Living Wage accreditation please go here http://www.jll.co.uk/united-kingdom/en-gb/about/living-wage?devicechannel=default .

What you can expect from us

You’ll join an entrepreneurial, inclusive culture. One where we succeed together – across the desk and around the globe. Where like-minded people work naturally together to achieve great things.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, wellbeing, benefits and pay.

Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sights and imagine where JLL can take you...

Apply today!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at Accommodation.Reques@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.