Facility Coordinator

Job description

About JLL –

We’re JLL. We’re a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions. We have nearly 300 corporate offices across 80 countries, with a team of more than 86,000 individuals.

If you’re looking to step up your career, JLL is the perfect professional home. With us, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections and be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions—join us at JLL!

                                                                         

What this job involves:

Account Management Support

·  Read and understand the applicable Service Level Agreements.  Help to achieve the Key Performance Indicators and scores favorably on the client satisfaction surveys
·  Ensure delivery of committed services and overall satisfaction with JLL performance
·  Cost center management and budget oversight
·  Assist with budgetary requests, analysis and operational reporting:  monthly and quarterly, as needed
·  Manage and coordinate work with 3rd party vendor including: tracking
·  Purchasing and procurement support
·  Capital project coordination
·  Work order completion, vendor and client follow up
·  Validating/approving subcontractor invoices
·  Assist Account Manager with tactical planning for the regional facilities team’s goals and objectives
·  Read and understand the applicable Service Level Agreements.  Help to achieve the Key Performance Indicators and scores favorably on the client satisfaction surveys

Communications Hub Services

·  Facilities communications coordination (hub master for critical services)
·  Cultivate and maintain a positive working relationship with client representatives (JLL or external) and service providers
·  Ensure appropriate follow up with customers
·  Assist in resolving problems associated with all building services including: janitorial, food service, coffee services, parking, vending, badging, conference rooms, cubes, as well as, interior and exterior furnishings, fixtures and equipment
·  Manage third party COIs & Manage landlord related issues
·  Assist with receiving and dispatching of work requests to technical staff, vendors, landlord or other service providers.
·  Communicate/Escalate with appropriate parties (client, vendors, etc.) as needed
·  Provide support for guests, visitors and employees at client locations
·  Act as an interface with client, visitors and guests.  Work collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation
·  Coordinate cultural and special events in support of client or JLL
·  Provide support for meetings and conference room reservations, as needed and directed
·  Food and beverage services liaison

Sound like you? To apply you need to have:

·  Superior customer service skills and orientation
·  Ability to maintain professionalism at all times under stressful situations
·  Ability to plan and manage work under time constraints
·  Ability to multitask and work without direct supervision
·  Proficient in MS Office, possess strong written, verbal and people skills
·  Strong organizational skills and collaborative style needed
·  Strong attention to detail
·  Self-starter and team player
·  Communicate professionally in a clear and concise manner (verbal and written) 
·  Demonstrate highest professional standards of behavior and follow the JLL Code of Ethics Policy
·  Flexibility with working hours

What you can expect from us -

We’re an entrepreneurial, inclusive culture. We succeed together—across the desk and around the globe. We believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.

Our Total Rewards program reflects our commitment to helping you achieve your ambitions in career, recognition, well-being, benefits and pay. We’ll offer you a competitive salary and benefits package.

With us, you’ll develop your strengths and enjoy a career full of varied experiences. We can’t wait to see where your ambitions take you at JLL.

Apply today!

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement .

For additional details please see our career site pages for each country.

For employees in the United States, please see a fully copy of our Equal Employment Opportunity and Affirmative Action policy here .

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at Accommodation.Reques@am.jll.com . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.