Expires soon IHG

Porter (Part Time) - InterContinental Adelaide

  • Adelaide (City of Adelaide)

Job description



Description

About us

At InterContinental Hotels & Resorts our role is to put the glamour into international travel. That is where you come in! When you are part of the InterContinental Hotels & Resorts brand you are more than just a job title. At InterContinental Hotels & Resorts we look for people who are charming, confident, and internationally-minded; people who know what it takes to exceed guest expectations.

Your day to day

Join us as a Porter at InterContinental Adelaide. You'll have ambition, talent and obviously, some key skills.

·  Be the warm welcome that kicks off a memorable guest experience and a sincere farewell on departure.
·  Support needs of Driveway, Lobby and Concierge Desk.
·  Deliver memorable guests experiences to guests with a swift personal service – not forgetting to recognise and record guest preferences.
·  Take and manage guest’s tour bookings, up-selling opportunities and tell them about ways to improve their stay.
·  Ensure safe driving techniques are always displayed when driving and parking guest cars
·  Handle guest luggage and items with respect and care.
·  Be a trusted contact for all guests. Help them with anything from directions to local knowledge and advise leadership when necessary.
·  Take pride in your appearance and place as a brand ambassador.
·  Always know what events and activities are on the day’s schedule.
·  Jump into other ad-hoc duties when your colleagues need your help.
What we need from you

·  Communication skills – guest will need to come to you with concerns as well as compliments, so you’ll be easy to talk to.
·  Your problem solving skills will turn issues into opportunities so every guests leaves with great memories.
·  Fluency in English – extra language skills would be great, but not essential.
·  Experience – ideally you’ve have spent at least one year in a customer service role.
·  Flexibility– night, weekend and holiday shifts are all part of the job.
·  Compliant – you’ll be above minimum age required and hold a Full SA Drivers Licence.
·  Strong – sometimes you’ll need to lift, push, and pull big objects up to 23kgs.
·  Literate and Tech-Savvy – you’ll need a good grasp of reading, writing, basic math and computers.
What we offer

In return for your hard work, you can look forward to a highly competitive salary and benefits package. What’s more, because your career will be as unique as you are, well give you all the tailored support you need to make a great start, be involved and grow.

So whoever you are, whatever you love doing, bring your passion to the InterContinental Hotels & Resorts brand and IHG and well make sure you will have room to be yourself. Find out more about joining us today by going to careers.ihg.com

Make every future a success.
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