Business Support Analyst

Job description

Description

About us

Are you interested in how an international hotel company manages its financial planning processes? Are you familiar with the basics of financial planning and would you like to develop yourself further in the area of process solutions through software applications? If so, then we would like to hear from you!

IHG (Intercontinental Hotels Group) is a global FTSE 100 organisation and we put people at the heart of our business.  Our purpose is to create Great Hotels Guests Love® through providing True Hospitality for everyone, whoever and wherever they are in the world.

Headquartered in Denham, UK, IHG operates out of regional and divisional offices around the globe including Branston, Staffordshire.

The Business Support Analyst will provide continuous support with, and maintain, the I Plan projects (financial planning software applications in use by IHGs managed and owned hotels globally). The position is part of the Information Delivery Team in Global Finance.

Your day to day

As a Business Support Analyst, you will be required to:

·  Supporting the Line Manager (Sr BSM Integrated Business Processes) with the Hotel and Corporate Business Support for IHG Financial Planning Systems including Process Reviews, Feedback collection, system problem solving, User onboarding and other Trainings.
·  Organize and maintain the delivery of learning and training contents according to IHG and IDT standards for all I Plan project users/co-workers, including related Online-Content-Management (on Sharepoint) and preparation of e-learning content (with Articulate Storyline) for the IPlan Applications
·  Support the implementation of application version updates for Hotel Forecasting, Budgeting and Actual P&L and Capital Investment Reporting (including software review, development coordination with vendor, testing, deployment preparation and execution, user trainings and related business support)
·  Provide general Business Support and Trainings to EMEAA stakeholders for all IPlan Financial Planning systems (with focus on the Capex Planner application) and able to explain other IDT applications like EPM (incl. Essbase OBIE) as needed.
·  Support Line Manager and other I Plan regional supporters globally in assigned area(s) for regional/global financial planning projects.
·  Work with key executives in assigned functional area(s) to support the line and project managers by executing regional project roll out plans and to provide related project business support.
What we need from you

You will be service oriented and will possess:

·  Bachelor’s degree in related field of work, or an equivalent combination of education and work-related experience.
·  Good communication skills and a flexible approach to work
·  Systematic and analytical thinking skills
·  Ability to understand complexity of several tasks
·  Ability to establish and maintain good working relationship across cultural boundaries.
·  Experience in doing Training and presentation in front of an audience and online
·  Reliable and able to work according to deadlines
·  Experience in computerized financial or HR system
·  Knowledge of Microsoft Office 365 and MS Office applications with enhanced knowledge in Excel and Powerpoint .
·  Knowledge of Uniform System of Accounts
·  Fluent in English with other European language skills advantageous

This role offers flexibility and we would be open consider the role on a part time / flexible working / job share basis for the right candidate.

What we offer

This role is based in our modern, newly refurbished office in Branston, Staffordshire. Easily accessible from Birmingham, Nottingham and Leicester

At IHG we promise to recognise and reward your hard work, we offer great work benefits for all employees over the globe.  What we can offer you in return: 

·  Highly competitive salary
·  Strong benefits package including free car parking, hotel discounts worldwide and subsidised restaurant and Starbucks Coffee Shop
·  All the support and training for you to fast-track your career at IHG

So, apply today if you’re looking to accelerate your career with a business that truly cares. 

As an equal opportunity employer, IHG is committed to providing a working culture that values diversity and inclusion and is committed to making reasonable adjustments to provide a barrier-free recruitment process.

Closing date for all applications: 21st February 2020