Retail Banking and Wealth Management (RBWM)
Retail Bank and Wealth Management leverages HSBC's global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.
We are currently seeking an experienced professional to join our team.
In this role, you will:
•To provide efficient counter service by performing skillfully, promptly and accurately for all counter transactions; and by handling customer enquiries professionally and solving their problems to their satisfaction
•To provide back-office support by performing account maintenance and other required duties
•To support branch service and sales strategies in cross-selling and proactively referring potential customers to Advance Officers and Premier Relationship Officers.
Ideal candidate profile
To be successful in the role, you should meet the following requirements:
• Bachelor degree or above (recognized by the state)
• One year or above working experience is preferred
• Experience in customer facing function is preferred
• Result-driven and able to work under pressure
• Highly responsibility in working in charge
• Strong interpersonal skills and effective presentation skills
• Customer-centric service mindset
• Good spoken and written English is a plus.
You'll achieve more at HSBC.
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Issued by HSBC Bank (China) Company Limited