Premier Relp Rep(RM0) Hangzhou HKC Sub-branch HSBC China

Job description

Retail Banking and Wealth Management (RBWM)

Retail Banking and Wealth Management leverages HSBC's global retail banking expertise and wealth management capabilities to deliver a broad range of world-class retail banking solutions to millions of customers. Driving for growth in key markets around the world, the business comprises areas such as retail banking, wealth management, insurance and asset management, with a focus on customer-centric propositions and innovative and efficient distribution channels that will differentiate our customer experience and deliver market leading retail banking and wealth management solutions.

We are currently seeking an experienced professional to join our team.

In this role, you will:

​•Client-oriented professional to proactively manage a complex portfolio of clients, becoming a trusted advisor to lead strategic dialogues with clients at a portfolio level through the understanding of specific business requirements and delivering creative and flexible customer solutions.
•To ensure the right recommendation is given to the hsbc premier customers based on the need analysis findings and the documents are completed with satisfaction
•To deliver high standard of professional service to ensure customer satisfaction. establish good relationship with existing and walk-in customers;
•To maintain service enhancement in cultivating the sales & services culture, in ensuring the professional environment of the bank hall and handling difficult situations to customers' satisfaction.

Desired profile

Qualifications :

To be successful in the role, you should meet the following requirements:

​Bachelor degree holder (recognized by the state)
Broad knowledge of full range of bank's personal banking products and services, working experience in banking or service/sales positions of other industries is preferred;
Good spoken and written english;
Good interpersonal and communication skills;
Self-motivated and teamwork spirit.

You'll achieve more at HSBC.

www.hsbc.com.cn/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within and inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. /RL

Issued by HSBC Bank (China) Company Limited