The Personal Assistant role is based with HSBC Small Business Banking (SBB) – Commercial Banking UK
Through Small Business Banking (SBB) our global network offers comprehensive support and services to businesses in the Small to Medium sized Enterprise (SME) market. From expanding overseas to managing the cash and trade flows of an established enterprise, the Business Banking team of Relationship Managers and Product Specialists provides a range of end-to- end solutions designed to help small and large businesses reach their potential
The Personal Assistant handles the daily calls and inquiries of their manager or department and responds independently to routine issues and questions. This role serves as a liaison with others within and outside the company handling activities such as event planning, travel arrangements and project follow up. You would be responsible for their own effectiveness, development and results. The Personal Assistant is responsible for providing dedicated, administrative and secretarial support for various teams or Senior Leaders. The Personal Assistant completes operational and administrative duties, ensuring timely completion and compliance with established internal standards.
Your responsibilities will also include:
· Being an ambassador for HSBC and develop the bank's profile in the local business and wider community
· Management and control of projects on behalf of the Senior Manager
· Regular liaison with General / Senior Executive Manager's direct reports to ensure that projects are on track and that deadlines are met.
· Organise and plan conferences/off-site events including preparation and collation of presentation material.
· Meeting papers, agenda items and MI collated for meetings
Ideal candidate profile
The ideal candidate for this role will have:
· Experience of using all Microsoft packages
· Experience working in an administrative role
· Excellent written and spoken communication skills; an ability to communicate with impact, ensuring complex information is articulated in a meaningful way to wide and varied audiences
· Supported project teams/managers, showing an understanding of the basic principles of project management
The base location for this role is Birmingham.
At HSBC we look to enable our employees to better balance their work / life priorities and have the flexibility required to meet challenging needs as they progress through different life stages. Where possible we will consider the following flexible working options: part-time working, job sharing, term-time working, working from home and staggered hours. If in considering a role with HSBC you have a need for some flexibility in your working arrangements please discuss this with the recruitment team in the early stages of the application process.
You'll achieve more when you join HSBC.
As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC Commercial Banking UK is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of background, circumstances, age, disability, gender identity, ethnicity, religion or belief and sexual orientation. Within the work place you will have access to various employee resource groups which aim to promote and achieve a health work / life balance and support our diversity ambitions.
When joining HSBC Commercial Banking UK, you will become a valued member of our team, we take the time to get to know you and there will be many tailored development opportunities along the way to support your career to grow as much as you want. We can offer you a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity, shared parental and adoption pay, and support when you return to work, and a contributory pension scheme with a generous employer contribution. But this is only the start, we work closely with our colleagues to understand their life balance needs and we support them with several schemes and initiatives. We can't wait to tell you about our ways of working, wellbeing agenda and our healthiest human system!
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Telephone: +44 2078328500