Bus Admin and Operational Mgmt/RBWM Technology

Job description

Job Profile:

Business Administration & Operational Management will lead or take ownership of business activities, supporting Leadership positions and Business Heads with non-BAU activities, cyclical work pieces such as Annual Reporting and short term initiatives. They are located in BAU teams and would report to a Global, Regional, Country or Business Head and may have direct reports.

This job is not client facing and does not have any portfolios. Those employees fulfilling a Business Administration & Operational Management role are expected to possess knowledge of financial budgeting, strategic planning, communication, and people management processes in the context of the business area they are located in, but are not expected to have specific product knowledge relating to the business or function in which they are located.

The key tasks will include some or all of the following:

• Oversee and the execution of business initiatives and activities in support of business area aims

• Participate in business planning activities which may include financial, technological and resource planning

• Facilitate & support senior management decision making by the use of management information, performance information, analytics, forums, stakeholder feedback and HSBC strategy

• Participation in forums and committees to represent view of business area

• Participation in devising and monitoring of internal governance activities

• Investigating and seeking remedies for discrete issues which may be adversely affecting business unit performance

• Working with external service providers to manage or evaluate their provision, monitor their performance and ensure service level agreements are honoured

Desired profile

Qualifications :

Graduate