Offers “HSBC”

Expires soon HSBC

Bus Admin and Operational Mgmt/IT COO Business Management

  • Internship
  • Pune (Pune)

Job description



Workforce Management Leaver Service – Role Specifics

· Role – This role is an individual contributor role as part of Workforce Management Services Team. The role holder is expected to have excellent analytical capabilities in terms of data and business processes. Role holder is expected to analyze data and drive actions to enable various workforce processes. Role holder is also expected to support various workforce management related operational processes pertaining to onboarding, off boarding and various sub-processes to streamline the end user experience. This role is expected to work closely with the Workforce Management Team and be an effective and collaborative team player – drive effective cross functional coordination, constructively challenge where required and ensure integrity at all times.

· Excellent analytical skills combined with strong written and verbal communication skills

· Stakeholder Management – Build a strong relationship with GB/GF Transformation Leads, HR, Vendor Account Managers and Partners for effective management of objectives. Work collaboratively with owners and stakeholders of other key work-streams

· Technology / Tools Implementation - Work with various teams for effective adoption of Technology Tools (Pioneer, Taleo. Fieldglass, Vendor Portal, Discover) and leverage tools effectively to support the various workforce processes within IT organization.

· MI & Reporting -. Work with Discover team for automation of manual reports by providing timely requirements, testing and drive usage of workforce related reports among stakeholders. Ensure Daily check on quality of upload data and the outputs. Reconciliation activities on a regular basis to capture the inputs from various stakeholders covering GBGF's, Vendors, HR and ensure the data is upto date in our source systems.

· Workforce Analytics & Reconciliation – Responsible for Workforce Analytics and ensuring data breaks across various workforce management systems are resolved on BAU basis. Work with stakeholders to drive actions based on workforce analytics available on reporting platform – Discover.

· Continuous Improvement Initiatives - Identification of strategic and operational improvements opportunities for Workforce management and drive implementation.

Desired profile



Qualifications :

Any Graduate

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