Offers “HSBC”

Expires soon HSBC

Bus Admin and Operational Mgmt/COO IT

  • Pune (Pune)
  • Marketing

Job description



The purpose of this role is to own critical elements of all the IT budgetary and detailed cost analytics process performed within the IT COO and Global Business Management areas. This includes ensuring the efficiency and effectiveness of key budgetary processes and systems upon which the function relies upon. Where required the role holder will need to identify and implement process or system improvements.

The scope of the role encompasses all technology related costs within the Global Businesses / Global Functions.

Principal Accountabilities:

Key activities and decision making areas

Typical KPIs and Targets

Cost Management

· Support IT COO and Head of Business Management on Technology financial management. This includes direct costs and charges to the business.

· Responsible for performing regular reviews of resource costs that are used for internal planning, analytics and management information (MI).

Reporting

· Oversee and manage timely production of regular and ad hoc management information reports.

· Produce analytical commentary for various audiences and contribute to other management reports as required.

· Quarterly Finance submissions,

Governance

· Manage the Technology Change Control process. This includes obtaining sign-offs as well as ensuring ratification at the relevant governance forums.

· Play a key role in the Technology Annual Operating Plan process by managing the overall governance process, set annual targets and provide communication to key stakeholders.

· Ensure effective governance in place for budgetary process.

Transformation

· Implementing new changes and process improvements

· Ensure that all implemented processes fully align with required policies, procedures, standards and consistent processes and that there is full ‘buy in' from Finance and GBGF COOs

Stakeholder Management

· Manage key relationships with partner functions (HR, Finance, Property)

· Stakeholder management – regional IT COOs and GB / GF COOs, internal IT stakeholders

Range of in scope projects will adapt over time subject to business and functional demands, but would include projects associated with End to End budgetary process, spend analysis of RTB, CTB and above all ensuring that outcomes are embedded into BAU governance, processes and outputs.

· Produce quality MI to on a regular cycle. Review regularly and improve continuously.

· Manage the annual planning process to agreed dates and targets

· Manage quarterly forecasting cycles

· Provide analysis and commentary and suggest actions on a monthly basis

· Continuous review of process quality and improve where possible.

· Support the Head of Business Management on daily activities

· Timeliness and accuracy of governance reporting

· Effectiveness of services delivered to IT

· 360 degree stakeholder feedback

Major Challenges (The challenges inherent in the role that require a continual test of the role holder's abilities)

· To manage effectively in a matrix organisation across diverse stakeholders and geographies

· To maintain broad oversight of Costs on a global scale

· ‘Joining-up' teams across language, cultural, systems and legislative boundaries

· To deal with a range of complex issues with conflicting and changing priorities

· To identify sustainable cost reduction opportunities and work with the necessary senior IT leaders to deliver these savings

· To achieve the above whilst effectively ensuring that risk is well managed

· To stay abreast of external developments in global regulation, market trends and competitor activity

· To challenge the status quo with peers across the Global IT leadership team, as well as counterparts in GB and GF

Role Context (The environment and operating conditions of the role including the extent of guidance and authority)

· Primary reporting relationship to the Head of Finance Governance IT

· Works closely with GB/GF/Region/Function IT CIO/Heads and COOs

· Direct reports: To be confirmed

· Membership and role within specific governance forums: To be confirmed

Knowledge & Experience / Qualifications ( For the role – not the role holder. Minimum requirements of the role.)

The role holder will ideally have knowledge and experience in the following areas:

· Expertise and knowledge in relation to the Global IT Function and the services that the IT COO function provides

· Demonstrated business knowledge, ideally experience of working within a complex global business unit

· Demonstrated knowledge of technology development and infrastructure and how this can be used to meet business needs

· To have held a senior leadership position, ideally within a global banking environment

· Ideally to have both front and back office experience within a global banking environment

· Financial and accounting acumen (Accountancy Qualifications)

· Ability to manage and mitigate operational risk effectively

· Experience of managing within a complex matrix environment

· Experience working across cultures

· Understanding of the HSBC Group and its strategy, structures and processes

· Knowledge of the external environment - regulatory, political, competitor and market

Desired profile



Qualifications :

Any Graduate

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