Assistant CDD De-risking Manager - Business Banking - Hang Seng Bank (HK)

Job description

A Career with Hang Seng Bank

Hang Seng is committed to service excellence. Our people are our most important asset and play a vital role in our efforts to continually enhance our performance for customers and provide best-in-class products and services. We seek to attract high-calibre talent by offering a dynamic working environment, good career development opportunities and competitive compensation packages.

Assistant CDD De-risking Manager

Business Banking


Hang Seng's Commercial Banking business provides customized one-stop financial solutions to our corporate customers, from prime small and medium-sized businesses to publicly listed companies.

For customers conducting business locally or around the world, we offer a comprehensive range of services including corporate lending, trade and receivables finance, structured loan, cash management, investment, treasury services, insurance and e-Banking services. As a reliable financial partner, we attend to the specific business needs of our customers and provide efficient tailor-made banking solutions through our relationship managers and dedicated specialists.
We are currently seeking a high caliber professional to join our department as Assistant CDD De-risking Manager.

Principal responsibilities

·
Perform research, assess potential financial crime risks and conduct customer contact in strict compliance with all internal and external Know Your Customer regulations and policies with ongoing review

·
Identify and monitor suspicious behaviour and taking appropriate action in compliance with established policy and guideline, to protect the Bank's interest

·
Handle customers' enquires and provide guidance to facilitate the completion of the due diligence check

·
Provide support to the execution of governance procedures and standards to ensure accuracy and compliance to various guidelines

·
Work closely with Line Manager to implement various business initiatives in Business Banking

·
Ensure compliance to internal and regulatory requirements

Desired profile

Qualifications :

Requirements

·  Diploma or above in Business Administration or related disciplines
·  Minimum of 3 year's relevant experience in banking industry
·  Understanding knowledge in commercial banking, and good understanding of Know Your Customer (KYC) regulatory requirements on corporate customers an advantage
·  Strong self-motivation, with good communication and interpersonal skills
·  Proficiency in both English and Chinese, with fluency in Putonghua preferred
·  High level of customer centricity mindset with dedication to deliver exceptional quality services for customer
·  Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes