Business Operations Analyst

Job description

Business Operations Analyst

  

Job Description:

   

·  Manage anomaly cases  where HPE spare part is not available at the time expected by the customer following the standard  operational processes and within the established time frames
·  Work on non-standard OM requests and escalations, ensuring E2E monitoring, follow up and coordination
·  Understand, Meet and Exceed customer expectations
·  Contribute to continuous performance excellence    
·  Give proposals for operational improvement/optimization
·  Ensure the highest quality standards of the solutions provided
·  Provide full support of the TL & Mng in daily operations
·  Provide operational support to teammates and participate in team training
·  Participate in the implementation of new processes and procedures
·  Build and maintain relationships with our customers and business partners
·  Build and maintain relationships with internal groups to optimize customer satisfaction

·  Have excellent communication skills in written and verbal English

Job:
Supply Chain & Operations

Job Level:
Entry

    

Hewlett Packard Enterprise is EEO F/M/Protected Veteran/ Individual with Disabilities.

   

HPE will comply with all applicable laws related to the use of arrest and conviction records, including the San Francisco Fair Chance Ordinance and similar laws and will consider for employment qualified applicants with criminal histories.