Conference & Banqueting Operations Supervisor - Waldorf Astoria Edinburgh

Job description

Looking to join a culture of excellence as an Conference & Banqueting Operations Supervisor and be part of the most recognised name in the hospitality industry?

What will it be like to work for Waldorf Astoria?

Known locally as “The Caley”, Waldorf Astoria Edinburgh – The Caledonian is one of Edinburgh's most significant and recognisable landmarks. Standing proudly at the west end of Princes Street, the artery of the capital, its reputation for style and excellence has attracted generations of locals, international visitors and notable personalities for 100 years.

Click on the links to view our hotel video:

https://vimeo.com/344523574

What will I be doing?

· Supervise Conference & Banqueting operations
· Communicate and delegate tasks to the team
· Ensure compliance of brand standards
· Manage guest queries in a timely and efficient manner
· Represent needs of the team
· Welcome guests in a polite and friendly manner, consistently demonstrating great customer service

As a Conference & Banqueting Operations Supervisor you will work 5 days per week, including, but not always, weekends and bank holidays.

What are we looking for?

· Previous C&E Supervisory experience
· Committed to delivering high levels of customer service
· Positive attitude
· Previous experience in hotel industry
· Previous experience in supervising and/or delegation
· Good communication skills

What will it be like to work for Hilton?
Our teams deliver exceptional hospitality experiences to our Guests every day & their contributions are at the core of our success. We're committed to helping our teams 'Thrive@Hilton', to ensure we're our best self, every day.

Our benefit programmes help to build a strong foundation to achieve this...

BODY - We build a strong foundation for health & wellbeing:
Retirement plan, life assurance, healthcare cash plan, dental insurance & eye care
MIND - We seek lifelong learning & meaningful leadership:
Childcare vouchers, CMP & CAP, AXA employee assistance programme
SPIRIT - We dare to dream & connect with purpose:
Team member room rates globally, perks at work package

Contract - Permanent (39hrs per week)

Looking forward welcoming you to our hotel.

Desired profile

Qualifications :